Overview

The Names in Govern are centralized to reduce repetitive data and to improve the quality of the information. The same name can be linked to different modules and different roles. For instance, the name can be an owner of property, an occupant, a licensed contractor, a business owner, etc. Although centralized, you can keep records private to a department or to a name sharing group between departments.

Specification

The following specifications and features are included in the module:

Name and Address Functions

• Name and Address
• Other Name and Address
• ACH Account Info
• Name Linking
• Name Mailing Index
• Exemption to Name (roadmap)

Name and Address Features

• ACH Processing
• Private and Shared Group Names

Standard Features

• Dynamic Search
• Treeview
• Audit Trail
• Central Notes
• Multimedia by Name ID
• Workflow by Name

Batch Programs

• Name and Address Correction Melissa 1
• Name and Address Correction Melissa 2

Standard Reports

• ACH List

System Options & 3rd Party

• e-Gov
• Melissa

Upgrade Troubleshooting

ERROR – Entities Containing Invalid Attributes
The “…contains the following invalid attributes” problem may occur after an import from the reference database. A rule of the Govern system is that no two (2) attributes can reference the same column within an entity. This situation can arise during an import with the Enterprise Migration Tool (EMT).

EXAMPLE: During an import, we can have the following situation arising: An existing Entity A with Attribute A is mapped to Column C in the database, e.g. NA_ID.

Now we are importing Entity B with Attribute B that is also mapping to Column C, also NA_ID. Since there is no overwriting of information, both are merged and as a result the attributes are mapped to the same column.

RESOLUTION – Remove the old Attribute

Using the Business Entity Designer (BED), it will be necessary to delete the old Attribute specified in the error message.

1. Open the Business Entity Designer (BED) and click to display “Business Entities”.
2. In the Model Explorer pane. click to select the Model identified in the error message, e.g. NA_IndividualInfo.
3. In the “List of Attributes” pane, locate the old Attribute indicated in the error message; right-click and select “Delete Attribute” from the floating menu.
4. At the prompt click YES.
5. Save the changes and return to Govern.

With the “Duplicate Attribute mapped to the same Column…” removed, the error will no longer appear.