101-wm-frm-001

Workflow Management Form – General (Master)

Version 6.1 (In Development)

Overview

The workflow main form is used for information common to all workflow such as the workflow IDs, Dates, and so on.
It is the point of entry for users, the root entity of all workflow models.
Click here to return to the main workflow form.

General Form Tab (Master)

Form Controllers

Type (Primary)

When a user creates a new workflow record for the given Kind and Category, the Type Combo box will display all available types defined for this category.
Once the user saves the record, this information cannot be modified.

Additional Type(s)

For categories that allow additional types, the Additional Type(s) Combo box will display all available types defined for this category apart from the primary type selected.

Form Fields (Columns)

Since this form entity is common to all workflow forms, it contains a minimum of standard fields, that may or may not be included on the user interface (GUI) defined in OpenForms Designer.

Workflow Master (wm_master)

  • Workflow ID (system generated)
  • Category Code
  • Application #
  • Application Date
  • Number (Permit) #
  • Number Date
  • Certificate #
  • Certificate Date
  • Status (Application, Number or Certificate)
  • Finalized (yes/no)

 

Workflow Kind Added Fields (wm_kind)

  • Added fields defined for the Workflow Kind

 

Workflow Category Added Fields (wm_category)

  • User Added Fields for the Workflow Category when Allow Additional Type = No (One to One model)
    • Note: When the Allow Additional Types = Yes (One to Many), the category added fields are normally displayed on the Additional Type form type or separator.

Click here to return to the main workflow form

Documentation

Workflow Form Entities

Technical Documentation

Module References

 

 

101-wm-frm-001

 

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101-wm-frm-002-Overflow

Collapsed Workflow Parameters

Overview

Overflow removed from 101-wm-frm-002

UI NOTE: The following parameters are collapsed by default. When the check box is selected, additional parameters will be displayed.

Types tab parameters

Type parameter – Code

Code – A new code may be created, or an existing one edited. This description is displayed for fast data entry and look-ups where space is limited on the forms. This parameter holds the English Short Description, the default name. There is an expand button on the left hand side of this parameter that will provide access to additional naming parameters. (Max. 15 alphanumeric code). The Code value is unique and entering a duplicate will display an error state.

NOTE: The following naming parameters are not required, but it is recommended as they can be useful in clarifying the meaning of the Code.

Short Description – This field is automatically populated by the entry made in the Code field. This short description is displayed for fast data entry and look-ups where space is limited on forms.
Long Description – Enter a long description. This is displayed on look-ups, forms and reports.

CONVERSION NOTE: Govern for Windows users that are performing conversions to Govern for OpenForms should note that Departments can have duplicates in Kinds and Categories but the same Department may not have a duplicate Code.

Kind – This is the classification of activity; for example in the instance of a Permit the Kind could be Building Permit, Electrical Permit, and so on. Note that when the Kind is changed, the Category list is updated and re-filtered. When the Kind is completely removed, any Category can be selected; when the category has been selected, the corresponding Kind is selected.
Category – This is a sub-classification of the Kind, e.g. for a Permit the category could be Building, Electrical, Plumbing, and so on. When no Kind has been selected, and only the category is selected, the corresponding Kind is selected.
AR Class default – Click to select the AR Class that will be associated with this record.
History – Select History to set the selected type to History mode.
Allow Quick Data Entry – Select this option to display the user-defined fields on a secondary screen when you select the type; only the field used in the fees calculation are displayed.
Allow reuse of this Workflow type (Allow Multiple Type) – this option will check to see if there are other workflows of the same type and allow their reuse.

NOTE: There are three options related to controlling the use of duplicate types; there are provisions to, allow/prevent, display a warning, and block additional types; their locations are listed as follows:
1. Workflow group > Departments > Workflow Department (tab) > Types (sub-tab) >Allow reuse of this Workflow Type – This option will allow/prevent the reuse of the current type as a duplicate type.
2. Workflow group > Departments > Workflow Department (tab) > General (sub-tab) >Display a Warning for a duplicate Type – Displays a Yes or No type warning to allow a duplicate type.
3. Workflow group > Kind and Categories > Workflow Kind (tab) > Categories tab > General (sub-tab) >Allow Additional Types – This option will, in general, allow additional types. This option will block the use of additional types.

 

 

101-wm-frm-002-Overflow

 

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101-wm-frm-004

Workflow Management Form – Name Links

Version 6.1 (In Development)

Overview

The Name Links workflow form business entity (tab separator) provides all the different names that are linked to a workflow record (i.e Property Owner, Workflow Applicant, Primary Contact, etc.)

  • The types of links are user definable (see Link Type Editor).
  • The types of links available for a workflow Kind & Category are predefined by category (see Kind & Category Application Parameters – Supported Links)
  • Some links are created automatically when a Workflow record is created (new) if the option is setup (see Kind and Category Application Parameters) based on the Workflow (new)

The Form Name Links is the same as the Form Other Links for other properties, departments, buildings, workflows, inspections, hearings, miscellaneous billing, self reported tax, and personal property) and the only difference depends on the Form Entity Tab Controller properties MISC Configuration where Filter by Constants is added for names (Attribute ID Type is equal to NA_ID)

Name Links Entity (Tab Separator)

The workflow links controller adds a central location for all links associated with a workflow. There are two categories for these links:

  • Links to Names
  • Links to Everything Else: This category includes other properties, departments, buildings, workflows, inspections, hearings, miscellaneous billing, self reported tax, and personal property.

Configuration

See Link Type Editor and Workflow Linking Feature

Documentation

Workflow Linking Feature
101-wm-feature-Links.pdf
This document describes the following topics:

  • Configuring Links
  • Configuring links in the OpenForms Designer
  • Creating Link Types in GNA
  • Using Links in Govern

 

See Also

Workflow Other Links 101-wm-frm-005

 

 

101-wm-frm-004

 

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101-wm-frm-007-ofr

Workflow Form Inspections – Setup

Version 6.1 (In Development)

Overview

This form (WM007) is standard and can be imported via the GNA Import/Export.
Functionalities include:

  • Allow a user to create/update/delete Inspections.
  • Allow the user to associate an inspector to an inspection.
  • Allow the user to associate inspection types to an inspection.

Form Configuration

The form can be configured to show inspections by:

  • Parcel
  • Workflow to be validated
  • Name to be validated
  • Department to be validated

The form model (WM INSPECTION) contains the following business entities:

  • Inspection
  • Inspection Types
  • Inspection Links
  • Inspection Multimedia to be validated if standard

 

 

101-wm-frm-007-ofr

 

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101-wm-frm-007

Workflow Management Form – Inspections

Version 6.1 (In Development)

Overview

The Workflow Inspections form is used to maintain and track inspections in the context of the workflows. The form will allow users to create, update, and delete inspections. Through the form users are able to associate an Inspector, and inspection type with an inspection.
NEW! Users may also employ the Auto-assign Inspections feature through the addition of an action button to the form. See the Auto-assign Inspections Action Button feature below.

NOTE: This feature should not be confused with the checkbox in the GNA Workflow Department option labelled Automatically Assign an Inspector. This will just populate the Inspection record with a default inspector based on types they are allowed through the inspector setup. No actual scheduling action occurs.

Configuration

The Workflow Inspection form is configured in the Business Entity Designer (BED), the OpenForm Designer (OFD), and the Govern New Administration (GNA). Refer to the Technical Documentation for configuration details. https://harrisgovern.atlassian.net/wiki/spaces/govrd/pages/246279/Workflow+Inspectors+Form

Auto-assign Inspections Action Button

Configuration of the Auto-assign Inspections button is completed in the OpenForms Designer (OFD). Refer to the Technical Documentation for configuration details. https://harrisgovern.atlassian.net/wiki/spaces/govrd/pages/45580459/WM+Inspection+Scheduling+-+Action+button+to+auto-assign+inspections

Functionality

User Interface – Presentation in Govern

The Workflow Inspections form divided into two main areas, in the top section is an inspections Selector grid.In thelower section is a Details pane that displays and allows the user to modify the line item selected on the upper inspection grid.

Workflow Inspection Tab

The inspections tab will display all workflow inspections based on a set of conditions. The inspections must be assigned to the selected User, the inspections are associated with the selected department, when selected, and the inspections must have an inspection date that falls within the specified date range; inspections are viewed based on the status that is selected in Inspections Filter group. When no status is specified, i.e. a blank space, all statuses will be listed.

WM Inspection tab – WM Inspection grid

The WM Inspection grid displays scheduled and unscheduled inspections in a grid. Records are selected by line with the details of each record displayed in the lower pane.

TIP: When the grid is not full expanded downwards to reveal all records in the grid. These records can be displayed in the maximum space available by selecting the record line, and click with the Right Mouse Button (RMB)

 

WM Inspection tab – WM Inspection grid columns

The following are the current columns in the inspection grid pane.

  • Inspection Date
  • Inspection Time
  • Inspection Status
  • Inspector’s Name

Workflow Inspections – WM Inspection tab parameters

Inspection ID – This field is automatically generated by the system. This field is informational and cannot be modified in this screen.
Sequence Number – This parameter corresponds to the value entered under the Route Number column that is used to arrange inspection sequences in the Workload Manager screen. This is an informational field that cannot be modified in this screen.
Inspection Date – Select this parameter to set an inspection date with the date picker. When a new inspection is generated this field will be filled
Inspection Time – This field is used to enter the time of day that the inspection is expected to occur.
Schedule – Select a schedule for the new inspection; options are as follows:

  • [Blank]
  • AM – For inspections that need to be performed during the morning.
  • Anytime – Select this option for an inspection that can scheduled anytime, e.g. AM or PM.
  • PM – This is for inspections that need to be performed in the afternoon.
  • Time – Inspections that are automatically scheduled at a specific time and for a specific duration.

Duration – Enter the expected length of time for the inspection in minutes.
Inspection Status – The inspection status filter selected will determine what information is displayed. Available options are the following that correspond to defined inspection statuses:

  • [Blank]
  • Completed
  • Scheduled
  • Unscheduled
  • Voided

Inspector’s Name – Select an inspectors name from the list of inspectors in the combo box. The list of inspectors is defined through the Workflow Inspectors form.
NEW! Alternatively, when configured, you may click Auto-assign Inspections action button on the tab to select an inspector. See Auto-assign Inspections Action Button below.
Notes – The Notes field is available for the user to add comments that can be useful to others that are reviewing the record.

Create a New Inspection

Click [+] icon in the Inspections tab, (Ctrl + N), to create a new inspection. When a new inspection is created, by default:

  • Inspection Date parameter will be filled with the current date.
  • Inspection Status will be set to Unscheduled
  • Inspector’s Name list will be populated by all inspectors that are listed in the Workflow Inspectors form. Inspectors that have been flagged as inactive on the Workflow Inspectors form will not appear in the list.

The Inspections that are relevant to the specified user will be displayed in the grid under the Inspections tab.

Workflow Inspections – WM Inspection Type tab parameters

The WM Inspection Type grid displays the type, and the status, i.e. results, pass, fail, and so on. In addition the violations, i.e. reasons for the status are all attached to the record. Comments may also be added in the Notes and Comments field.

WM Inspection Type grid columns

The following are the current columns in the Inspection Type grid pane.

  • Inspection Type
  • Inspection Type Status
  • Reason Code
  • Time Spent

WM Inspection Type tab parameters

Inspection Type – Inspection Types are user-defined codes for classifying the inspection, according to what is inspected, for example, framing, landscaping, water or damage. They are defined, by department in the GNA. Select the inspection type from the combo box.
Inspection Type Status – The Inspection Type status is not the same as the Inspection Status. This is a user-defined code, selected by the inspector to rate the inspection, such as Passed, Failed or Incomplete
Reason Code – Select a Reason code for an inspection that is designated as Incomplete or Failed. The Inspection Type Reasons are user-defined.
Time Spent – Indicate the actual time spent for the inspection.
Notes & Comments – Enter any relevant notes or comments.

Workflow Inspections – WM Inspection Link tab parameters

The WM Inspection Link tab will allow for linking information to the inspection record. Records such as the following could be linked:

  • Applicant
  • Building
  • Complaints
  • Primary Contact
  • Primary Inspector
  • Misc. Billing
  • Name
  • Owner
  • Parcel Information
  • Personal Property
  • Purchaser
  • Self-Reported Tax
  • Utility Billing
  • Workflow

WM Inspection Link grid columns

The Inspection Link grid pane is located on the Left Hand Side (LHS) of the form. The following are the current columns in the Inspection Link grid pane.

  • Description
  • Link Type
  • Reference ID
  • Reference Sequence

Adding a Link

To add a link to the record that has been selected under the WM Inspection tab…

  1. Create a new linkable item, (Ctrl-N).
  2. On the RHS select a Link Type from the combo box.

Selecting a link type will display the appropriate search option for the type. For example if Applicant is the selected link type, options will be to create a new applicant record, or to search for an existing one. If no information is entered, the system generated Reference ID is displayed under the Reference ID column in the list of links pane on the LHS.
When multiple records have been linked, they will be presented in the pane on the LHS; note that the Govern mini-browse will also display in the tab to allow for quick navigation of the records.

Security

Access to the Workflow Inspection form (WM007) is controlled through the Govern Security Manager (SM). As is standard with the SM access can be granted via Role or User. Refer to the OpenForm Designer (OFD) user guide for details about securing the Govern suite of applications with the OFD.

Workflow Inspection Tab – Auto-assign Inspections Action Button

NEW! The purpose of the Auto-assign Inspections button is to allow the system to automatically assign an inspection to an active inspector that has the highest amount of available free time. This functionality is governed by the following business rules.

Business Rules for Automatically Assigning an Inspector

Assignment Rules

For a given inspection:

  1. List all active inspectors for the current department
  2. For each of these inspectors…
    • Obtain the inspectors schedule
    • Retrieve the default inspection duration
    • Get the number of inspections
    • Calculate Free Time
    • Get the parcel territory
    • Obtain the type codes
  3. Sort the retrieved inspectors free time in descending order
  4. For each inspector, call the InspectorHelper.CanAssignInspection function:
    • If the function returns FALSE, go to the next inspector
    • If function returns TRUE, exit and…
  5. Populate the Inspector’s Name field with the retrieved Inspector name
  6. Save

Date Rules

  1. If the inspection has a date, and the inspection date is past the current date, then the system will default to the current date.
  2. If inspection date is in the future, then the system will take the future date, if not refer to rule #1 above.

Allow Overassignment Rules

  1. The Allow Overassignment option, by default, is set to NULL, i.e. NOT SELECTED.
  2. The action will display the scheduling form; the option can then be selected by the user when scheduling the specific inspection.

 

Related Links

What’s New in Workflow Management
Main Workflow form
Workflow Management Overview
Workflow Management Installation
OpenForms Reference (Configuration) Setup Information
Workflow Management – Workflow Form Controller & Workflow Type Custom Control
Workflow Management – Additional Types
Workflow Management OpenForms Reference
Workflow Management Business Rules
Workflow Management Wiki Map

101-wm-frm-007

 

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101-wm-install-wm_activity_status

Workflow Management Form Controller – WM Activity Controller

Version 6.1 (In Development)

Overview

This page is intended for System Administrators and Business Analysts to create a Workflow form and configure the form controllers.

  • The Workflow Activity control is used to process activities and steps in govern.
  • The Workflow Activity Control execute the activities which are in a list of steps.

The activities are a list of actions and validations contained in a bunch of steps which are performed in some order depending on the responses given its activities.
So each activity and step process some actions for a workflow.
Activities can be Initiated and after that completed by giving a response result for the completed action.

Activity Controller Configuration

The following is the configuration of the main activity custom control object properties.In addition, since multimedia can be embedded in workflow, setup will be required.
There are 2 OFD properties (MultimediaWindowHeight and MultimediaWindowWidth) to control the Size of the Multimedia Window.
When in Govern, by clicking on the Multimedia Hyperlink in the Activity Panel or by Double Clicking on the small Multimedia picture in the Tree View this will open the Multimedia control to manage the linked multimedia documents of the selected activity.

Workflow Custom Control (WM_ACTIVITYSTATUSHIERARCHY_CONTROL)

First you need to drag the Custom Entity control object to the form header then click on the tab header to set the properties.

Element Property Setup
Misc. Action WM_ACTIVITYSTATUSHIERARCHY_CONTROL
Name n/a – Maintain by System
Parent Entity The form Root Entity
Is Visible n/a
Name Maintain by System
Properties
Misc. MultimediaWindowHeight To control the size of the Multimedia Window
Suggested size =
MultimediaWindowWidth To control the size of the Multimedia Window
Suggested size =
Tab Sequence Tab Stop Sequence Number Standard OpenForms
Text
Misc En Enter the name that will be displayed for the form entity
i.e Activity
Internal Element Instructions
Not applicable

 

Activity Controller OFD Security

The following security options are available for the controller

  • Allow Completed Response Modification
  • Allow Re-Initiate Steps
  • Allow Multimedia Links
  • Assign to
  • Target Date
  • Total Time Spent
  • Note

 

 

101-wm-install-wm_activity_status

 

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