General Settings Parameters – SMTP Configuration
Overview
General SMTP configuration is carried out through the OpenForms General Settings Editor in GNA. Additional parameters are required to be completed when using the eGovern module.
Additional parameters are required to be completed for the eGov. See Configuration for eGovern – Public Self Service Portal below.
Configuring SMTP parameters
To configure the SMTP parameters, from the GNA ribbon…
- Select Parameters (tab) > System Parameters (group) > General Settings Editor.
- In the OpenForms General Settings form, set the Registry Filter to General.
- Under the Section Name column, locate the SMTP Keys.
- Complete the required parameters.
The required parameters are as follows:
- Default Sender Address – Typically a no reply administrator address.
- Host – This is the IP address of the host SMTP server
- Password – Enter the password that is required to access the server
- Port – Enter the port information specified by the System Administrator.
- User – This is the username to access the server.
About Ports
Port information is best obtained from the system administrator that manages the communications requirements for the organization. By default, the following ports are used for the SMTP protocol:
For Unencrypted SMTP
Port 25 / 587 / 2525 – This is the default SMTP non-encrypted port but ISPs will deny its use because of spam and malware traffic. Alternate ports are 587, and 2525
SMTP with SSL
Port 465 – This is a deprecated port but may still be used.
Configuration for eGovern – Public Self Service Portal
Configuration of the eGovern – Public Self Service Portal is carried out within the Govern New Administration (GNA).
In the GNA ribbon …
- Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
- In the Manage Web Site form, click the General tab.
- Locate the Mail group.
- Complete the required fields.
The required parameters are as follows:
- Administrator Mail – This field should contain the email address of the system administrator that has been designated to receive error messages.
- System Mail – The System Mail parameter is the address that will be used for the from field in the email message. These are system messages that will not require replies, e.g. confirmation of user payments.
- SMTP Host – Enter the host name of your SMTP server in the SMTP Host parameter. Example: mailhost.domainName.com, or smtp.sparta.com.
- SMTP Port – Specify the SMTP Port; the typical port is 25.
- SMTP User – In the SMTP User field enter the username that is used to access the account.
- SMTP Password – In the SMTP Password field enter the password used to access the account. Text entered into this field will appear “cloaked”, i.e. typed letters will appear as asterisks
“ ” to hide the typed letters. - Activate email in HTML format – Select this option to send email messages in HTML format. As HTML text additional formatting can be added to the messages. The default format for sending messages is as plain text.
- Include Administrator in Email Communication** – Select this option to send a copy of the email message to the administrator.
Change to Order of Precedence for Messaging
When messaging is required in Govern, e.g. the Activities function, messages were first relayed via SMTP. If this method was not successful, the system would then attempt to send using the Messaging Application Programming Interface (MAPI) Architecture. This methodology has changed. The system now uses only SMTP for messaging.
Related Topics
103-SY-001_SMTP

