Configuration of the eGovernment – Public Self Service Portal

Overview

When users arrive at the home page and access the ePortal, or perform a login to access the eProfile, a default starting point is used from the setup. This default refers to a department. The default and other settings are part of a series of steps needed to define the eComponent site. General configuration is carried out through the OpenForms General Settings Editor in GNA. Additional parameters are required to be completed when using the eGovern – Public Self Service Portal module.

General tab

eComponent configuration parameters are located in the Websites Manager form in the Govern New Administration (GNA) Release 6.0 and greater.

eGovern Configuration – SMTP

Configuration of the SMTP parameters of the eGovern – Public Self Service Portal is carried out within the Govern New Administration (GNA).
In the GNA ribbon …

Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
In the Manage Web Site form, click the General tab.
Locate the Mail group.
Complete the required fields.

The required parameters are as follows:

Administrator Mail – This field should contain the email address of the system administrator that has been designated to receive error messages.
System Mail – The System Mail parameter is the address that will be used for the from field in the email message. These are system messages that will not require replies, e.g. confirmation of user payments.
SMTP Host – Enter the host name of your SMTP server in the SMTP Host parameter. Example: mailhost.domainName.com, or smtp.sparta.com.
SMTP Password – In the SMTP Password field enter the password used to access the account. Text entered into this field will appear “cloaked”, i.e. typed letters will appear as asterisks
“ ” to hide the typed letters.
SMTP Port – Specify the SMTP Port; the typical port is 25.
SMTP User – In the SMTP User field enter the username that is used to access the account.
Activate email in HTML format – Select this option to send email messages in HTML format. As HTML text additional formatting can be added to the messages. The default format for sending messages is as plain text.

Include Administrator in Email Communication** – Select this option to send a copy of the email message to the administrator.

About Ports

Port information is best obtained from the System Administrator that manages the communications requirements for the organization. By default, the following ports may be used for the SMTP protocol:

For Unencrypted SMTP

Port 25 / 587 / 2525 – This is the default SMTP non-encrypted port but ISPs will deny its use because of spam and malware traffic. Alternate ports are 587, and 2525

SMTP with SSL

Port 465 – This is a deprecated port but may still be used.

eGov – Configuration