AR Inquiry – Change Payer Name (101-ar-fea-027)

Accounts Receivable (AR) – Change Payer Name in AR Inquiry

Overview

The Accounts Receivable Inquiry form displays transaction details on the selected account, including historical data. This form is linked to the master file of each subsystem so that you can access all the A/R information available on a given property or taxpayer name and address record.

The Accounts Receivable Inquiry form includes a Summary and a Detail section. The Summary section lists the Accounts Receivable transactions for the selected record. The Detail section displays transaction details on each entry selected in the Summary section.

There are two (2) ways to change the payer name in AR Inquiry:

  • Payment Data Entry
  • Double click on Payer Name row and column in Cash Flow

Functionalities

  • Payment Data Entry:

    The Payment Data Entry is using the CC Payor Name control
  • Double click on Payer Name row and column in Cash Flow

    Double clicking on row and column of Payer Name will open a window to change the payer name

Configuration

To be able to open the window to change the payer name in Cash Flow, the following setting must be set in the security of OFD in Accounts Receivable form:

The option “Disable Editing Payer Name in Cash Flow” must be disable to able to use the feature.

Related Topics

Accounts Receivable (A/R) – Payment Transfer Data Entry (101-ar-frm-027)

Accounts Receivable (A/R) – AR Inquiry form (101-ar-frm-001)

Accounts Receivable (AR) – What’s New

 

 

101-ar-fea-027

 

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AR Payment Transfer (101-ar-fea-028)

Accounts Receivable (AR) Feature – Payment Transfer

Overview

The Accounts Receivable Inquiry form displays transaction details on the selected account, including historical data. This form is linked to the master file of each subsystem so that you can access all the A/R information available on a given property or taxpayer name and address record.

Payment transfers are used to transfer posted payments from one account to another. Typically, they are used to correct an error such as a payment made and posted to the wrong account. For example, a client could make a payment intended for a utility bill that is somehow processed on a tax bill. To correct this error, you can create a Payment Transfer.

Functionalities

Creating a Payment Transfer

To create a payment transfer:

  1. Open a record.
  2. In the A/R Inquiry screen right click on a Posted payment line item
  3. On the floating menu select Account Receivable – Payment Transfer

Read More...

 

4. The Accounts Receivable – Payment Transfer form is displayed.

5. On the form click to select a transfer destination; Out Of System, Different Account for Selected Name/Tax Map Number, or Selected Accounts.

Full payment transferred

If the Full payment transferred option is checked…

In the Original Payment Information, the Amount listed is for the selected AR_ID, which is not necessarily the full payment. If Full payment transferred checkbox is checked, in the Transfer Information section, the Transfer Amount is updated to reflect the full payment amount, including all AR_ID’s attached to the payment. The same is done to the Remaining Balance in the Transfer Destination area.

Changing a Payment transfer

Example: When a Payment only deletion is permitted.

Do not transfer late charges (Just transfer credit amount)

When the Do not transfer late charges option is not selected, i.e. the default, both the principal and interest are transferred.

When the Do not transfer late charges option is selected, only the principal is transferred. This option is useful if the penalty and interest are calculated separately. There was a client that had that need.

NOTE: This applies to full payments, only. In instances of partial payments, the interest is not transferred, only the principal.

 

DEV NOTE: As stated above, a functionality of this feature when modified will only transfer the OCH part of the payment. Since partial payments do not transfer late charges by default a partial payment = OCH amount will do just that. If required by users, this change to functionality can be requested through Govern Customer Support.

Scenarios

Over-payment with Interests and penalties

Preparation

In this scenario, we have a balance of 400$. We add 100$ interests, 100$ penalties and add an extra 100$ to the now 600 balance which make the total amount 700$. Post the payment.

Test Do not Transfer late charges for a full Payment transfer

Result on Source Account. The result seems wrong since only 400$ should have been transferred.

Result on Target Account.

Transfer Full Payment Option

Target Account Results

Source Accounts Result

Do not transfer late charges for a partial payment

Source Account Result

Target Account Result

 

Related Topics

Accounts Receivable (A/R) – Payment Transfer Data Entry

Accounts Receivable (AR) – What’s New

 

 

101-ar-fea-028

 

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AR – AR Inquiry Form (101-ar-frm-001)

Accounts Receivable (A/R) Inquiry

Overview

The Accounts Receivable Inquiry form displays transaction details on the selected account, including historical data. This form is linked to the master file of each subsystem so that you can access all the A/R information available on a given property or taxpayer name and address record.

The Accounts Receivable Inquiry form includes a Summary and a Detail section. The Summary section lists the Accounts Receivable transactions for the selected record. The Detail section displays transaction details on each entry selected in the Summary section.

The Detail section has three tabs:

  • A/R Detail providing details about the transaction selected in the Summary tab
  • Notes For entering notes or comments and additional information about the selected transaction
  • Payment Plan for entering payment plan information.

See Also Paid Under Protest in the Govern A/R User Guide.

Read More...

Documentation

For the complete reference guide, see Govern Accounts Receivable.
For the A/R Transaction Rules, see A/R Transaction Rules.

The following forms are opened in secondary windows from the A/R Inquiry form:

Payment Data Entry

The Payment Data Entry form is used for accepting and processing payments at the counter, by cash, check, credit card, debit card, or by any other user-defined method. The current owner of the account is automatically defined as the payer. A currently existing function, in the Payment Data Entry or in Cash Collection, is the ability for users to create a deposit on one or multiple A/R Accounts.
The feature also allows users to, Create a Deposit, Apply the Deposit, and Delete the Applied Deposit as needed. This feature is securable through the OpenForms Designer (OFD). See Securing Apply or Delete Applied Deposit in the Security section below.

A/R Transaction

The A/R Transaction form is used for a number of Accounts/Receivable transaction types, including abatements, charges, fees, and duplicate payments. It is used for viewing existing transactions, creating new ones, and for applying modifications to an account or bill. See A/R Transactions.

Abatements and Exemptions

Abatements are applied to reduce the amount owed on an account or to exempt an amount from payment. Typically, they are used to decrease property taxes and are applied after the real property tax assessment and levies are calculated.

Adjustments

The A/R Adjustment form is used to apply modifications to an account or bill and can be used to either increase or decrease the balance due on an account.

Charge, Demand, Fee, Interest, and Penalty Transactions

The transaction types in this section follow the same form as the A/R Adjustments. Select the applicable form for the transaction type. Then follow the procedures described under A/R Adjustments.

Refunds

The section describes the Refund transaction data entry form. Typically, refunds are used for over-payments and duplicate payments.

Payment Reversal

The section describes the Payment Reversal transaction data entry form. Typically, payment reversals are used for Non-Sufficient Funds (NSF) checks.

Payment Transfer

The section describes the Payment Transfer transaction data entry form. Payment transfers are used to transfer posted payments from one account to another. They can be used to correct payments that were posted to the wrong account. They can be made on posted payments only.

Deposit Management

Deposit Management is required in Govern OpenForms(TM). You can use either auto-assigned deposit numbers or create them manually on the Deposit Management form. Note that there are two Deposit Management forms, one for users with Full Access Rights who need to see the deposit number of all users. When creating the Profile, select the applicable form.

Functionality

Note that the function to apply a Deposit existed in Govern for Windows, but was not implemented in Govern for .NET. The Batch Process to apply a deposit was implemented in Govern for .NET, but the functionality was not added to the A/R Inquiry.

Creating a Deposit

  1. In the A/R Inquiry form, right click in the lower grid and select Accounts Receivable – Payment Data Entry.
  2. In the Accounts Receivable – Payment Data Entry form, select a Deposit Number and Transaction Type. (Set both to deposits)
  3. In the Detail group in the lower part of the form, set the type of deposit, e.g. Check.
  4. Click Save

When saving, both a Deposit, and a Payment will be saved in the account; this is to avoid changing the balance of the account because the deposit has not been applied yet; this is an old functionality.

  1. Apply the deposit on the account, this is done by posting the deposit. This is done through the Cash Collection Posting form. (Don’t forget to hit the refresh)
  2. Run the batch process to post the payment.
  3. Return to the A/R Inquiry form and Refresh.

The entry should be recorded as posted; look under the Posted column in the bottom grid.

  1. In the lower grid, right click on the entry and select the new Accounts Receivable – Apply Deposit function from the menu.

Selecting the Accounts Receivable – Apply Deposit will apply the deposit, if there are any interests or penalties, they will be also be applied, e.g. Late Charges.

NOTE: When selecting the Accounts Receivable – Apply Deposit function, posting does not occur immediately.

After applying the deposit, another deposit is created that pays the balance. Any Interests or Penalties are also applied.
At this point, an adjustment posting batch process can be run to post the entries, or a right click on the deposit displays the Accounts Receivable – Delete Deposit option. When selected, the deposit that was created will be deleted. The same behavior is observed in the Cash Collection form.

Self Reported Tax Subsystem Users
For the Self Reported Tax subsystem, the Govern system will only create a deposit on a Period, i.e. ST_ID, not on the account otherwise the system is not able to Apply it.

Security

Securing Apply or Delete an Applied Deposit

This feature in the Accounts Receivable form can be secured through the OpenForm Designer (OFD).
To secure the feature in the OFD…

  1. Open the Accounts Receivable form.
  2. Click to select the A/R Inquiry tab.
  3. Locate and click on the Padlock icon to to change to the Security Mode.
  4. Under the security pane, select the security By User radio button.

On the A/R Inquiry tab, click the black downwards pointing arrowhead to select the options for Apply Deposit and Delete Deposit.
For full details about using the Security Mode in the OFD, refer to the OFD user guide.

In the A/R Inquiry form, the system will display the Penalty and the Interest by installment for each A/R record. In (Table: AR_SUMMARY), 2 fields have been added.
· LATE_PENALTY
· LATE_INTEREST
These fields are updated based upon the Penalty or the Interest; note that this is the same process as the one that currently exists with a difference, the system now calculates late charges up to the installment, and then updates the LATE_CHARGE field. In addition, the system will also update the 2 new LATE_PENALTY and LATE_INTEREST fields.

What’s New!

Change Payer Name in AR Inquiry

NEW! There are two ways to change the payer name in AR Inquiry; Payment Data Entry, a double click on the Payer Name row and column in Cash Flow. See Change Payer Name in AR Inquiry for details.

A/R Class Codes Included in Balance Forward

After using the Govern Data Extraction Tool (DET),  a situation can result with the imports when there are multiple Class Codes. Imports into the same A/R Class can result in the same descriptions being used for different codes. As a result, the same A/R Class code would be added for different descriptions; currently there is no way to differentiate between records with the same description, but with multiple A/R Classes. See AR Class Code Included in Balance Forward for details.

For new features and functionalities in the Accounts Receivable module, see the A/R What’s New page.

Related Topics

Accounts Receivable (A/R) – Payment Transfer Data Entry

Accounts Receivable (AR) – What’s New

 

 

101-ar-frm-001

 

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AR – Inquiry ACH Information

Accounts Receivable (AR) Inquiry ACH Information

Overview

The A/R Information tab of the A/R Inquiry form includes a section for ACH Information.

This is updated automatically when you run the Prepare Data for ACH and the ACH Generate File batch process. For details, see
ACH Batch Processes

 

 

101-ar-frm-004

 

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AR – Inquiry Payment Plan

Accounts Receivable (A/R) Inquiry Payment Plan

Overview

The A/R Inquiry Payment Plan is used for defining a payment and calculating when payments are due. The form provides some flexibility. Payments can be received between dates and made for less than the amount specified in the Amount per Period field. The Next Payment Date field is updated when the full amount for the period has been paid.

Documentation

For the complete reference guide, see Govern Accounts Receivable.
For the A/R Transaction Rules, see 101-ar-001-AR-TransRulesGL.

Running Reversal and Refund Batch Processes

If you run the A/R Refund Posting or A/R Reversal Posting batch processes for a payment made through the Payment Plan, start with the last payment entered.

NOTE: Running one of these batch processes on a payment prior to this may corrupt the Payment Plan data.

Highlighting on Accounts with Payment Plans

To indicate that a payment plan is associated with an account, the text for the record is displayed in red in the Summary Detail.

Payment Plan Command Buttons

Save: Click Save to save the payment plan record.
Delete: If no payments have been made on the current payment plan, you can remove it by clicking Delete.
Show Detail:
Click Show Detail to display the payment plan details. This button is enabled after the record is saved at least once.

Payment Plan Fields

Plan Option (On/Off)
Select the On or Off option according to the status of the project. If required, you could set up all the payment plan parameters; then, turn on the plan when all conditions are agreed upon.

Payment Plan Information

Payment Option: The Payment option is displayed if the ACH (PAP) Supported via Payment Plan option is selected in GNA.

  • Manual: Select this option if you are processing a payment on a Payment Plan made in person at the counter.
  • Payment by ACH (PAP): Select this option for pre-authorized Automatic Clearing House (ACH) payments.
  • Postdated Check: Select this option for postdated checks.

Payment Period: Select an option for the payment period from the drop-down list, according to how often payments are to be made:

  • Semi-Annual
  • Every two months
  • Monthly
  • Quarterly
  • Weekly
  • Other: When you select Other, you need to enter a date in the Starting Date and Final Payment Date fields. The Periodic Budget field is disabled. Payments are automatically generated.

Number of Payments: Enter the number of payments required for the plan.
Periodic Budget: Enter the amount of the budget that is agreed upon for the selected period. This field is disabled when the Other option is selected in Payment Period.

Payment Information

Starting Date : Enter the date the payment plan starts. By default, the current date is displayed.
First Payment Date : Enter the date the first payment is due.
Final Payment Date: Enter the date the final payment is due. This field is active when the Other option is selected in Payment Period.
Next Payment Date: The next payment date is automatically displayed when the first payment is made and after each subsequent payment.
Last Payment Date: The last payment date is automatically displayed when the first payment is made and after each subsequent payment.
Last Payment Amount: The last payment amount is displayed when the first payment is made and after each subsequent payment.

Period of Interest/Penalty Information

Not Subject to Delinquent Charges: Select this option to exclude the current record from interest, penalties, and other delinquent charges.
Effective Date: Enter the date that the interest comes into effect.
Ending Date: Enter the last date that interest can be charged.

Payment Additional Information

Resolution Number: Enter a resolution (reference) number for the record.
Reason: Select a reason from the drop-down list. Reasons are user defined. Examples include Credit Memo, Debit Memo, Duplicate Payment, and Overpayment (Table: VT_USR_AR_ REASON).
Authorized By: Enter the name of the person authorizing the payment plan.

Payment Plan Details

When you click the Show Detail icon the Payment Plan Detail window opens.
This window displays information about the total amount due and the details for each pay period within the plan. For example, if the total is $12,000 and the payment period is monthly, 12 payment periods of $1,000 each are listed.
Amount Due: This field displays the total amount owing on the account.
Amount Distributed: This field displays the amount that is spread across the payment periods.
Difference: This field displays the difference between the Amount Due and the Amount Distributed.

Payment Period Information

The information in the grid is automatically calculated based on the amount due and the number of payment periods. The first column displays the number of the payment period. If there are 12 periods, the numbers 1 to 12 are displayed.
Due Date: This field displays the due date for each period. The dates are automatically calculated based on the starting date and the number of periods. Select a date and click the Calendar icon to change a due date if required.
Period Amount: This field displays the amount calculated for each period. This is based on the amount due and the number of periods.

  • You can change the amount due per period by overwriting the amount that is displayed. For example, if there is a small difference between the amount due and the amount distributed, you can add the difference to the first payment or spread it across all payments. If the total amount is uneven, you could add a small amount to the first payment in order to make the other amounts equal. When you change one amount, the others are automatically calculated.

Amount per Period: Enter the amount to be paid for each payment period.

NOTE: If you run the A/R Refund Posting or A/R Reversal Posting batch processes for a payment made through the Payment Plan, start with the last payment entered. Running one of these batch processes on a payment prior to this may corrupt the Payment Plan data.

 

Whats New!

Semi-Annual Payment Plan

The semi-annual payment plan will calculate the payment dates starting from the starting date, i.e. Begin Date, and then taking into account the user specified Number of Payments, calculate the dates of payment every six (6) months. For example, if we were to create a payment plan, specify the Payment Period to Semi-annual, with the number of payments entered as five (5). The plan will break down the amount owed into a Periodic Budget of five (5) payments that are to be made Semi-Annually, i.e. every six (6) months.

Entering a Semi-Annual Payment Plan

For example in the Govern A/R Module, we have an amount due of $1,585.14, the Begin Date is 08/15/2017, when we set the Payment Period to Semi-annual, and the Number of Payments to 5, Govern will determine the following first and final payment dates as:

  • First Payment Date – 2/15/2018
  • Final Payment Date – 2/15/2020

In Govern, locate an account via its AR_ID in the Govern search form. When the record has been located, click the A/R Payment Plan Info tab.

Applying a Semi-Annual Payment Plan

  1. Click New (Ctrl + N), to create a new payment plan.
  2. Select the Payment Period.

When the Number of Payments parameter is entered as 5, the First Payment Date and the Final Payment Date will be indicated. The details for our payment plan have been entered.

  1. Click on Save (Ctrl + S)
  2. Next click on the Show Periods Detail icon to display a modal screen with the scheduled payment dates (Payment Plan Detail).

The full details of the payment schedule are displayed as follows:

Period Due Date Period Amount Amount Paid
1 2/15/2018 $317.03
2 8/15/2018 $317.03
3 2/15/2019 $317.03
4 8/15/2019 $317.03
5 2/15/2020 $317.02

Paying Less than Periodic Budget Amount

The Periodic Budget amount is the system calculated payment amount. This amount is displayed in the Periodic Budget parameter. When a payment is made, after the click to save the payment, the Cash Collection dialog box will appear displaying a log of the transaction. This will include the Account No., the Account Name, and the Minimum to Collect. Situations may arise where the system generated Periodic Budget amount cannot be paid. In such instance a supervisor can give permission to allow a lower amount to be paid.
Configuration of this temporary transferring of permission is performed in the OFD. See the Enable Supervisor Permission Transfer for Minimum Payment in the Security section.

Change Payment with Supervisor Permission

NEW! When the option to “Allow to pay less than minimum to collect” is set in the OFD, an authorized user can enter their password and override the system requirement for a minimum payment. To use the supervisor override, after the prompt of the Cash Collection confirmation screen…

  1. Click OK to dismiss the screen.
  2. On the Payment Data Entry tab, click the padlock icon, i.e. Change the permissions for the form.
  3. At the Govern Login prompt, an authorized person can enter their Username and Password.

After the Supervisor enters the Username and Password, click the Save icon to confirm the permission transfer for the minimum payment.

NOTE: If a payment type is not selected, a Cash Collection dialog box will be displayed indicating that a “Payment Type is Required”; click OK. Choose a payment type, e.g. Cash.
Unless the user option to “Allow to pay less than minimum to collect” is set in the OFD, the minimum payment will be required to be entered.

Security

OpenForms Designer (OFD)

Enable Supervisor Permission Transfer for Minimum Payment

NEW! Security for this feature can be set by Role or by User. Enabling or disabling security options must be performed by a user with administrator level rights.

  1. In the OFD, open the Cash Collection form.
  2. Click the padlock icon to select Security Mode.
  3. Select the Payment Data Entry Tab
  4. Click to select the Custom Control (CCPaymentDataEntry_Control).
  5. On the Security pane on the Left Hand Side (LHS), select security type as Type: Normal (default selection).
  6. Click the required profile.
  7. Beside the Custom Control click the black arrow [V] to select the security option to enable “Allow to pay less than minimum to collect” for the Role or User.

Typically this option is enabled for a Supervisor or user that has administrator rights.

Related Topics

Accounts Receivable Module
Accounts Receivable – What’s New
Accounts Receivable Configuration
A/R Inquiry Payment Plan

 

101-ar-frm-005

 

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