Standard Feature – Ribbon Search

Release 6.0.1903.0374 (Govern only) | 6.0.1904.0515 (Govern only)
Release 6.1.1911.0497 (All applications) | 6.1.1912.0513 (All applications)

Overview

The Govern Knowledge Base (KB) Search has been incorporated into the Govern Ribbon as part of the Help online help feature. This KB Search field is visible over all Govern suite applications for release 6.1. In addition, the display of the search field is persistent even if the ribbon is minimized.

NOTE: Users must ensure that they have internet access, a compatible browser, and an active account to access to the Knowledge Base.

Configuration

Govern New Administration (GNA)

In order to display the Ribbon Search field, it is necessary for an Administrator to run the Verify Database process in the Govern New Administration (GNA).

Security Manager (SM)

It will then be necessary to have the Security option in GSM configured to allow the user to see the KB Search in the ribbon.

The security applied is the same for all applications, except for the OpenForms Designer (OFD) which does not offer a securable node.

Presentation

This KB Search is available in the following applications (for the versions 6.1.1911 and 6.1.1912 only):

Govern (Ribbon)
GNA (Ribbon)
GSM (Ribbon)
QT (Ribbon)
BED (ToolBar)
BSC (ToolBar)
OFD (ToolBar) – Note that the presentation of the KB Search field is slightly different in the OFD. The text label appears as KB Search in comparison to the other suite applications where the field label reads as Knowledge Base. The behavior is the same in all applications

Using the Knowledge Base (KB) Search

The steps to use the KB Search are as follows:

Enter a keyword in the Search field located at the upper right-hand side of the ribbon.
Press Enter or if you are using version 6.1, click on the magnifier icon.

Your default browser is launched and you will be transferred to the search page of the Govern Knowledge Base website (https://kb.harrisgovern.com/), the results of the keyword(s) you have searched for are displayed in your browser.

NOTE: This Help search field is placed at the top level of the ribbon, and it is visible when any of the top-level tabs are selected, e.g. Home, View, Options, and so on.

Govern Ribbon Search