Overview

The following is a feature of the Cash Collection Form.

Open Cash Register

The following option is used to send a control to the cash register to open it on demand.

NOTE: When the payment transaction is saved, the cash register will open by default.

 

Setup

To setup the correct code that will be used to open the register:

• Govern Administrator
• System Registry

 

Version 6.0 | Version 6.1 (In Development)

Overview

This information will be updated when it becomes available.

See Also

The following is a feature of the Cash Collection Form.

Receipt Journal

The receipt journal records all transactions and transaction details made.

Overview

The following is a feature of the Cash Collection Form.

Configuration

Overview

The following is a feature of the Cash Collection Form.

Configuring Check Endorsement

In order to add Check Endorsement functionality your deployment, you need to set up the following parameters on the GNA Cash Collection form.

Cash Collection parameters can be defined by user or by computer.
To define Cash Collection parameters:

1. Log in to the computer.
2. Launch GNA.
3. Select Application Configurations > Accounts Receivable > Cash Collection Defaults.
4. Select Computer or User ID, according to how you want to set up the parameters.
5. Complete the parameters described in this section.
6. Select Check Endorsement to add Check Endorsement functionality. The Check Endorsement printer can be any network printer with endorsement functionality, meaning that it can print on both sides of the check at the same time. When the check is endorsed, the deposit information is printed on the back.
7. Select Slip Printer and enter the name of the printer you are using for check endorsement in the Slip Printer parameter.
8. Click Save after completing the setup.

 

Configuring the Report

Follow the procedures in this section to add receipt printing functionality to the Cash Collection Wizard. The receipt is printed at the end of the process. Any network printer can be used.

Prerequisites

Note that SAP Crystal Reports 1.3.0.12 or higher is required.

General Settings Parameters for Reports

The standard Cash Collection Receipt is available in Crystal Reports. For information on customizing this report, see Customizing a Report on page 4. Otherwise, the following setup is required.
To define the General Settings:

1. Launch GNA.
2. Select Parameters > General Settings Editor.
3. Select Report from the Registry Filter.
4. Select the Use Crystal Report option.
5. Enter the path to the Reports folder for your deployment in the Standard Reports Path parameter.
6. Enter the path to the Custom Reports folder if you have created one..
7. Enter the path to the log file in the Standard Log Path folder.
8. Click Save.

For further details, refer to the GNA documentation.

Configuring the Cash Collection Check Endorsement Report

The following report must be available in your deployment, before you can print receipts from the Cash Collection Wizard:
CC_RPT_060.rpt – Check Endorsement
This report is included with the FormReference.xml file and imported by the GNA > Import/Export Tool. The changes that you apply to the report in GNA, such adding an alternative connection key or adding prompts are not overwritten during the import process. If you want to create a new custom report in Crystal Report or SSRS, follow the procedure under Customizing a Report on page 4.
You can perform the following configuration to add a second datasoure connection key, prompts and criteria to the report. However, this is not a required step.
To configure the report:

1. Launch GNA.
2. Select Parameters > Report Parameters Editor.
3. Select CC_RPT_060.rpt – Check Endorsement in the tree view.
4. This Report Editor reads the report and lists all the datasources referenced.
5. Add any required prompts and criteria to the report, as described in the Report Parameters Editor in GNA.
6. Click Save.

Refer to the documentation on the Report Parameters Editor for further details.

Check Endorsing

Check Endorsing is a feature of the A/R Cash Collection Wizard.
It requires the configuration described at the top of this page. When the payment by check is complete, the user enters the check in the Check Endorsement printer and clicks Print The deposit information is printed on the back of the check.

The Cash Collection Wizard can be used to process payments and other cash collection types, at the counter. It is automatically launched after all information, regarding the payment is entered and saved on the Cash Collection form.
The Cash Collection transaction types are:

• Payment
• Postdated Payment
• Deposit
• Voluntary Payment

Before the Cash Collection can be launched, the cashier must enter the following:

• Transaction Type
• Deposit Number
• Transaction Details
• Payer Details

This is described under A/R Class Distribution.
When the A/R Cash Collection Wizard is launched, the following steps are performed:

1. The Cash Collection payment or transaction is validated.
2. Amounts paid by check and cash are processed.
3. Amounts paid by credit or debit card are processed.
4. The payment is saved in the database.
5. The Receipt page is presented.
6. The Receipt is printed.
7. If any errors occur, the error page is presented.

Completing the Cash Collection Transaction

This section describes the Money section of the Cash Collection form. The total amount of the payment, deposit, or voluntary payment is displayed in the Amount field under Money, once you have completed the Cash Collection form.
In order to complete the Cash Collection transaction:
Select one of the following payment types under Type:

• Cash
• Check
• Certified Check
• Credit or Debit
• Money Order

If the payment is composed of several different payments, such as a check and cash or a credit card and a check, modify the amount in the Amount field and select another payment type.
Repeat step 2 if required.
Click the Save on the Cash Collection form.
If any required fields, on the Cash Collection form, are missing a message appears. Otherwise, the Cash Collection wizard is launched.

Viewing a Cash Collection Transaction in A / R Inquiry

You can view any cash collection transaction on the A/R Inquiry form. This is useful if you need to view further details about the transaction.
To view a Cash Collection on the A/R Inquiry form:

1. Open the Cash Collection transaction on the Cash Collection Payment Data Entry form.
2. Double-click on the transaction in the Distribution section of the form.
   It opens automatically in the A/R Inquiry form.

Validating the Cash Collection Transaction

When the user clicks the Save button on the Cash Collection form, the Cash Collection Wizard opens and the validation of the transaction begins.
The first screen that appears lists the payments collected by check, certified check, money order, and cash. Credit and Debit card payments appear on a following screen.

The checks are listed at the top of the screen.
The total amount of cash entered is displayed under Cash to Collect in the Collect this Amount field.

• If the client gives an amount other than the total required, modify the amount in the Cash Received field.
• If the amount received is greater than the amount to collect, the change due to the client is displayed in the Change field in black.
• If the amount received is less than the amount to collect, the missing amount is displayed in the Change field in red with a minus sign.

In this case, you must cancel the transaction.
You can return the cash and checks collected and begin again if the client prefers to pay by credit card.
When the Next button is enabled, click Next to continue.
If you are accepted payment by credit card or debit card, give the payment terminal to the client.
At this stage, while the client is entering information on the terminal device, messages are displayed on the terminal. On the Cash Collection Wizard:
The Retry button is not visible.
The Cancel button is disabled.
Click Finish on the Cash Collection Wizard.
When the payment is complete and successful, the payment information is saved in the database.

Canceling a Cash Collection Transaction

If an error occurs during the Cash Collection Wizard process, such as the following, the Canceled Payment screen is displayed:

• Time out
• Credit or Debit card declined
• Invalid Personal Identification Number (PIN)

When you are canceling a payment, the checks and cash that you collected are displayed on Payment Canceled screen
Return the checks and cash to the client.
Click Finish.
The Cash Collection form is presented again. It is now in an unsaved state.
You can do one of the following:

• Re-enter the payments.
• Cancel the record.

Version 6.0 / 6.1 (In Development)

Overview

• Select this option to print a duplicate bill or flag the taxpayers record to receive a duplicate bill at a later time – deprecated or ? see Roadmap

Configuration

Configuration information is required before using the Paid Under Protest feature.