Accounts Receivable (AR) – Using Protest Flags
Version 6.0 [In Development]
Overview
You can add a protest flag to a record listed in A/R Inquiry Detail in order to indicate that the bill has been contested by the recipient.
| NOTE: When the recipient makes a payment, only the non-protested amount is paid. Any amount over this creates an open cash credit and interest continues to accrue on the unpaid entries. |
This is illustrated in the following scenario:
Real Estate Tax Levies Under Protest
In this scenario, a taxpayer is billed for two levies, but protests the amount billed on the first.
Real Estate Levy 1 (RE1): 1,000. (Protested Entry)
Real Estate Levy 2 (RE2): 500.
The taxpayer protests RE1 but makes a payment of $800.00. This amount is used to pay RE2 and to create an open cash credit for $300.00. Interest continues to accrue on the $1,000. owed on RE1.
Adding a Protest Flag to a Record
To add a protest flag to a record:
- Open the A/R Inquiry form in Govern.
- Perform a search to retrieve the required record.
- Open the record in A/R Inquiry.
- Display the record in the Details grid.
- Select the Applied Records option.
- Right click on the transaction that is under protest. The following confirmation message is displayed:
Set the protest flag for the select rows with the following Protest?
- Click OK
The protested record is displayed in red and the Protest Code column is added to the A/R Inquiry Detail tab.
- Select the reason for the protest from the Protest Code drop-down list.
Removing a Protest Flag
To remove a protest flag from a record:
- Open the A/R Inquiry form in Govern.
- Perform a search to retrieve the required record and load it to tree view.
- Open the record in A/R Inquiry.
- Select a transaction in the Summary section to display it in the Details grid.
- Select the Applied Records option.
- Right click on the transaction that is under protest. Protested records are displayed in red.
The following message appears if there is a due date in the database for the selected record.
Do you want to remove the protest flag for the selected row?
- Click the calendar to select the new due date for the transaction.
| NOTE: The new date affects the interest calculation. |
- Click OK to confirm.
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