eGov Public Self Service Portal

e-Government (eGov) – Public Self Service Portal

Overview

The Govern Public Web Portal is an e-Government services application that contains a set of modules that provide citizens and professionals public access via the Internet in order to apply, query, request and view information. The ability to make online transactions regarding permits, inspections, real property tax, utility billing, tax assessment, personal property, special assessment, complaints status and multimedia documents brings a new level of efficiency to managing a jurisdiction’s information.

NOTE: that the e-Govern documentation is being continuously updated. For end-user guides, refer to the Documentation section, and the What’s New section below.

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Features

  • eProfiles
  • eSubscribers
  • ePayments
  • eRemittance (Business Tax)
  • eLicensing
  • ePermitting

Configuration

Frequently Asked Questions (FAQ)

Related Topics

Product System Map

Documentation

eGovernment Full Manuals (pdf)

The following complete manuals are distributed with the application and can be downloaded here or through the Deploy EZ application.
[v5.0] | [v5.1] | [6.0]

Related Documentation

Schemas

Below is a schema of the suggested network configuration for the eGovernment Public Web Portal.
eGovNetwkCfg61x_Rev01.pdf

What’s New!

 

 

201-all-egov

 

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eGov Admin Parameters

eGovern – Public Self Service Portal (Admin Parameters)

Overview

Configuration of the eGovern – Public Self Service Portal is carried out with the Govern New Administration (GNA) Release 6.0 or greater, and the Govern Admin release 10.8 in Govern for Windows.

eGovern Editors

The editors for configuration of the eGovern – Public Self Service Portal are listed below.

Manage Web Site

To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Manage Web Site

NOTE: The following parameters are to be used for configuring release 4.0 and greater of the eGovern – Public Self Service Portal. Components that are prior to release 4.0 can be configured, with appropriate licensing, by the Govern for Windows Govern Admin release 10.6/10.7 application.

The main Web Configuration tab of the Web Site editor in GNA is used to access configuration parameters. Under the Web site tab are the sub-tabs used to configure the various eComponents. The grouping of the tabs are as follows:

Configuration tabs

General

Select the General tab to configure the Simple Mail Transport Protocol (SMTP) email parameters (Mail group), the default department that the Web site will be linked to.

eProfile
Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on a user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile tab (See Parameters)

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH).

ePermit

The ePermit tab is used to manage the display characteristics of permits that are displayed through the eGovern.

eInspection

The eInspection tab is used to configure options for the online inspection module.

eRemittance (Self Reported Tax)

The Self Reported Tax tab contains the parameters and options for configuring the Self Reported Tax module.

Others

This tab is used to accommodate ad-hoc parameters. These parameters would be related to the eGovern. Currently there is a Misc. Billing Payment button which links to the Misc. Billing Receipt form.

Manage Web Skin

The Web Skins forms is used to define the look and feel of your Web site. To create your web skin, refer to the Create a WebSkin section in the guide.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Manage Web Skin

Configuration tabs

Layout Type

Select the type of layout that is required.
Web Page Section
Click the Web Page Section tab to define general properties for the WebSkin.
Head Section
Click Head Section to define the information for the Head section of the Web page. The Head Section of a Web page contains keywords, meta tags, javascripts and references to CSS files. Meta Tags may be used by search engines, such as Google, Bing, and Yahoo, to categorize and rank your Web site in a search result.

Header / Footer / Left / Right Section(s)

Select these sections to define the properties for the borders of your Web pages.

Govern Section

Select the Govern Section tab to define the properties for the Govern section of your Web pages.

Open Web Config Editor…

The Govern Net Admin’s (GNA) Web Config File Editor is designed to manage Govern’s eComponents. With the Web Configuration File Editor, you are able to define configuration parameters, determine how errors and exceptions are managed by the system, and set auto login parameters. See Web Configuration File Editor for details.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Open Web Config Editor.

Configuration tabs

Page 1 tab

In the Web Config File Editor form, select the Page 1 tab to define the configuration parameters.

eProfile

Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile Tab Parameters

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH). See ePayment – Setting the Web Parameters.

Documentation

For documentation explaining details of each parameter, refer to the eGovern – Public Self Service Portal user guides.

Related Topics

eGovernment (Public Web Portal)

In the GNA ribbon …
1. Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
2. In the Manage Web Site form, click the General tab.
3. Locate the Mail group.
4. Complete the required fields.

 

 

201-egov-parms

 

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eGov – Parameters

eGovern – Public Self Service Portal (Admin Parameters)

Overview

Configuration of the eGovern – Public Self Service Portal is carried out with the Govern New Administration (GNA) Release 6.0 or greater, and the Govern Admin release 10.8 in Govern for Windows.

eGovern Editors

The editors for configuration of the eGovern – Public Self Service Portal are listed below.

Manage Web Site

To access the configuration parameters:

In the GNA ribbon …
1. Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
2. In the Manage Web Site form, click the General tab.
3. Locate the Mail group.
4. Complete the required fields.

NOTE: The following parameters are to be used for configuring release 4.0 and greater of the eGovern – Public Self Service Portal. Components that are prior to release 4.0 can be configured, with appropriate licensing, by the Govern for Windows Govern Admin release 10.6/10.7 application.

The main Web Configuration tab of the Web Site editor in GNA is used to access configuration parameters. Under the Web site tab are the sub-tabs used to configure the various eComponents. The grouping of the tabs are as follows:

Configuration tabs

General

Select the General tab to configure the Simple Mail Transport Protocol (SMTP) email parameters (Mail group), the default department that the Web site will be linked to.

eProfile
Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on a user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile tab (See Parameters)

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH).

ePermit

The ePermit tab is used to manage the display characteristics of permits that are displayed through the eGovern.

eInspection

The eInspection tab is used to configure options for the online inspection module.

eRemittance (Self Reported Tax)

The Self Reported Tax tab contains the parameters and options for configuring the Self Reported Tax module.

Others

This tab is used to accommodate ad-hoc parameters. These parameters would be related to the eGovern. Currently there is a Misc. Billing Payment button which links to the Misc. Billing Receipt form.

Manage Web Skin

The Web Skins forms is used to define the look and feel of your Web site. To create your web skin, refer to the Create a WebSkin section in the guide.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Manage Web Skin

Configuration tabs

Layout Type

Select the type of layout that is required.
Web Page Section
Click the Web Page Section tab to define general properties for the WebSkin.
Head Section
Click Head Section to define the information for the Head section of the Web page. The Head Section of a Web page contains keywords, meta tags, javascripts and references to CSS files. Meta Tags may be used by search engines, such as Google, Bing, and Yahoo, to categorize and rank your Web site in a search result.

Header / Footer / Left / Right Section(s)

Select these sections to define the properties for the borders of your Web pages.

Govern Section

Select the Govern Section tab to define the properties for the Govern section of your Web pages.

Open Web Config Editor…

The Govern Net Admin’s (GNA) Web Config File Editor is designed to manage Govern’s eComponents. With the Web Configuration File Editor, you are able to define configuration parameters, determine how errors and exceptions are managed by the system, and set auto login parameters. See Web Configuration File Editor for details.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Open Web Config Editor.

Configuration tabs

Page 1 tab

In the Web Config File Editor form, select the Page 1 tab to define the configuration parameters.

eProfile

Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile Tab Parameters

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH). See ePayment – Setting the Web Parameters.

Documentation

For documentation explaining details of each parameter, refer to the Documentation section of of the eGovern – Public Self Service Portal user guides.

Related Topics

eGovernment (Public Web Portal)

 

 

201-egov-parms

 

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eGovern – Public Self Service Portal – What’s New

e-Government – Public Self Service Portal – What’s New

Version 6.0 | 6.1

Overview

The following is a non-exhaustive compilation that lists recently updated topics related to the Govern for OpenFormsTM eGovernment – Public Self Service Portal system option.

 

What’s New!

eGov – Upgrade Web User Interface

Upgrade of the eGovernment – Public Self Service Portal Overview The Govern Public Web Portal is an e-Government services application

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3rd Party – PaymentUS

PaymentUS (Payment Processor) Overview PaymentUS is a payment processor integrated in the e-Govern suite. When implemented with the eGovern, this

Posted in Configuration, eGovern, Payment Processors | Leave a comment

eGov – Configuration

Configuration of the eGovernment – Public Self Service Portal Overview When users arrive at the home page and access the

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eGov – Parameters

eGovern – Public Self Service Portal (Admin Parameters) Overview Configuration of the eGovern – Public Self Service Portal is carried

Posted in Configuration, eGovern | Tagged , , , , , , , , , , , | Leave a comment

 

 

 

201-all-egov-wnew

 

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