OpenForms V6 Sunsetting Notification

Formal Announcement: Sunset of OpenForms Version 6.1

Effective December 31, 2026

This notice is to inform you that Version 6.1 of our OpenForms software will reach its official end-of-support on December 31, 2026.

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Communiqué

As part of our ongoing commitment to product quality, security, and long-term platform stability, we are consolidating our development and support efforts around fewer modern versions of the software. This focus enables us to more efficiently deliver enhancements and provide a stronger overall customer experience.

We encourage all customers currently operating on OpenForms Version 6.1 to begin planning their transition to OpenForms Version 7, which includes a wide range of technical and functional improvements:

  • 64-bit application architecture for improved performance and reliability
  • Generic Import Tool for enhanced data management
  • Enhanced export capabilities for self-service data extraction
  • Merge-to-PDF capabilities for modern reporting workflows
  • Enhanced Form Designer with expanded customization options
  • Upgraded Workflow Engine offering greater automation and flexibility
  • Improved Web Portal functionality for streamlined online services
  • Name merge utility for accurate record keeping
  • Parcel annexation and incorporation module for streamlined processing
  • Optimized compute functions allowing for faster calculations
  • Modernized GIS interface allowing integration with cloud hosted mapping providers
  • Modern Marshall & Swift interface leveraging cloud hosted valuation models
  • Condominium management module to build efficient workflows for Condominiums
  • Support for new modules Utility Billing and Special Assessments

 

The upgrade path from Version 6.1 to Version 7 is straightforward and can be self-performed. Upgrade guides are available on our knowledge base here. Additionally, our team is available to assist with upgrade planning, scheduling, and execution to ensure a smooth transition.

Over the coming weeks, we will also be reaching out to your designated technical contacts to discuss timelines, answer questions, and help coordinate your upgrade strategy.

If you require more immediate guidance or would like to begin planning now, please contact our support or product teams.

We appreciate your continued partnership and look forward to supporting you on Version 7 and future releases.

Related Topic(s)

OpenFormsTM Go Live! 6.1 to 7.0 Checklist

 

 

 

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OpenForms – GoLive! 6.1.x to 7.0 Check List

OpenFormsTM Go Live! 6.1 to 7.0 Checklist

Go Live Checklist 6.1.x to 7.x with eGovern

Expand to view the detailed steps of the information below; review the detailed checklist if you are using eGovern.

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Overview

This document provides a high-level overview of the upgrade process from OpenForms version 6.1.x to 7.x. It is intended for technical teams responsible for planning and executing the migration. The checklist ensures that all critical steps are completed in the correct order to minimize downtime and maintain system integrity. The process involves preparation, upgrade execution, and post-upgrade validation, covering application servers, web servers, and associated components such as eGovern and Keycloak.

Required Steps

OpenForms 6.1.x to 7.x Upgrade-Go-live Checklist

  • Items to be completed in specified order.
  • Please contact the Application Specialist assigned to your upgrade if you encounter any errors or issues with a step, before proceeding to the next step. Provide screenshots and error logs where applicable.

Pre-Upgrade Activities

Preparation in Advance

On Clients, Application Server and Web Server

Ensure everyone has 64-bit crystal runtime.

On Web Server

  • Confirm .Net 4.8 is installed
  • Confirm client has SSL certificate created
  • Install WebEz application, do not create website until cutover day

GNA

  • Edit Email templates that eGovern uses to contain desired verbiage and appropriate URL
    • ST Account Invitation
    • ST Acct Inv accepted

The Day Before Upgrade

  • Obtain password for download of Keycloak binaries during eGovern install process.
  • Ensure all users have saved their work and logged out.
  • Download the OpenForms version 7 binaries of tested version.

Upgrade Activities

On Web Server

  • Stop Production website in IIS

On App Server/SQL Server

  • Back up Production database

On App Server

  • Upgrade the deployment using OpenForms version 7 binaries of tested version.
  • Run database verification from the GNA application.

On Web Server

  • Upgrade eGovern with WebEz

 

Run initial install of eGovern

Enter production site parameters

  • Site name to be used in IIS
  • Enter path to deployment directory on app server where the GovernNet.config file is
  • Select or Create certificate
  • Enter URL to use if different than Certificate
  • Enter route path on local machine for files to be installed.
  • Enter port to be used for website
  • Enter the Keycloak port to be used – can increase the site port by 1.
  • Enter text to be displayed on web page to id the page for users.
  • Check use docker for Keycloak.
  • Configure the realm.

Keycloak config

  • Remove links to Google & Microsoft

From the application server in the Govern install directory copy the following:

  • ResourceFiles
  • governdabconfig
    • Paste the Resourcefiles directory and GovernDABConfig.xml file into the eGovern install directory on the webserver.

From the Deployment you are pointing eGovern to function with directory, copy the following folders from the application server (i.e. C:\Govern\Deployments\[DeploymentName]) to the webserver C:\GovernApp\Govern_Test

  • CustomControl
  • SystemFiles
  • eGovern
  • WebApi
  • WebFrontend
  • And file: GovernNetConfig.xml
    • Edit the paths in GovernNetConfig.xml to point to the local directories
  • Run the migration of existing eGovern profiles to Keycloak.

Post Upgrade Activities

  • Test logins to eGovern.
  • Test eRemittance thru payment.

Summary

  • Complete all tasks in the specified order and contact the assigned Application Specialist for any issues.
  • Preparation steps include ensuring 64-bit Crystal runtime on all servers, .NET 4.8 installation, SSL certificate setup, and WebEz application installation.
  • Update GNA email templates for eGovern prior to upgrade.
  • Before upgrade day: obtain Keycloak binaries password, ensure all users log out, and download tested OpenForms 7 binaries.
  • Upgrade steps: stop production IIS site, back up production database, deploy OpenForms 7 binaries, verify database, and upgrade eGovern with WebEz.
  • Configure eGovern site parameters, SSL certificate, ports, Keycloak settings, and realm configuration.
  • Copy necessary resource files and configuration files from application server to web server and adjust paths in GovernNetConfig.xml.
  • Migrate existing eGovern profiles to Keycloak.
  • Post-upgrade validation includes testing eGovern logins and eRemittance payment functionality.

 

Go Live Checklist 6.1.x to 7.x without eGovern

Expand to view the detailed steps of the information below; review the detailed checklist if you are not using eGovern.

Click to Read More...

Overview

This document provides a high-level overview of the upgrade process from OpenForms version 6.1.x to 7.x. It is intended for technical teams responsible for planning and executing the migration. The checklist ensures that all critical steps are completed in the correct order to minimize downtime and maintain system integrity. The process involves preparation, upgrade execution, and post-upgrade validation, covering application servers

Required Steps

OpenForms 6.1.x to 7.x Upgrade-Go-live Checklist

  • Items to be completed in specified order.
  • Please contact the Application Specialist assigned to your upgrade if you encounter any errors or issues with a step, before proceeding to the next step. Provide screenshots and error logs where applicable.

Pre-Upgrade Activities

Preparation in Advance

On Clients, Application Server

Ensure everyone has 64-bit crystal runtime.

The Day Before Upgrade

  • Ensure all users have saved their work and logged out.
  • Download the OpenForms version 7 binaries of tested version.

Upgrade Activities

On App Server/SQL Server

  • Back up Production database

On App Server

  • Upgrade the deployment using OpenForms version 7 binaries of tested version.
  • Run database verification from the GNA application.

Summary

  • Complete all tasks in the specified order and contact the assigned Application Specialist for any issues.
  • Preparation steps include ensuring 64-bit Crystal runtime on all servers, .NET 4.8 installation.
  • Before upgrade day:
    • Ensure all users log out, and download tested OpenForms 7 binaries.
  • Upgrade steps:
    • Back up production database
    • Deploy OpenForms 7 binaries
    • Verify database.

 

 

 

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eGov Public Self Service Portal

e-Government (eGov) – Public Self Service Portal

Overview

The Govern Public Web Portal is an e-Government services application that contains a set of modules that provide citizens and professionals public access via the Internet in order to apply, query, request and view information. The ability to make online transactions regarding permits, inspections, real property tax, utility billing, tax assessment, personal property, special assessment, complaints status and multimedia documents brings a new level of efficiency to managing a jurisdiction’s information.

NOTE: that the e-Govern documentation is being continuously updated. For end-user guides, refer to the Documentation section, and the What’s New section below.

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Features

  • eProfiles
  • eSubscribers
  • ePayments
  • eRemittance (Business Tax)
  • eLicensing
  • ePermitting

Configuration

Frequently Asked Questions (FAQ)

Related Topics

Product System Map

Documentation

eGovernment Full Manuals (pdf)

The following complete manuals are distributed with the application and can be downloaded here or through the Deploy EZ application.
[v5.0] | [v5.1] | [6.0]

Related Documentation

Schemas

Below is a schema of the suggested network configuration for the eGovernment Public Web Portal.
eGovNetwkCfg61x_Rev01.pdf

What’s New!

 

 

201-all-egov

 

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eGov Admin Parameters

eGovern – Public Self Service Portal (Admin Parameters)

Overview

Configuration of the eGovern – Public Self Service Portal is carried out with the Govern New Administration (GNA) Release 6.0 or greater, and the Govern Admin release 10.8 in Govern for Windows.

eGovern Editors

The editors for configuration of the eGovern – Public Self Service Portal are listed below.

Manage Web Site

To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Manage Web Site

NOTE: The following parameters are to be used for configuring release 4.0 and greater of the eGovern – Public Self Service Portal. Components that are prior to release 4.0 can be configured, with appropriate licensing, by the Govern for Windows Govern Admin release 10.6/10.7 application.

The main Web Configuration tab of the Web Site editor in GNA is used to access configuration parameters. Under the Web site tab are the sub-tabs used to configure the various eComponents. The grouping of the tabs are as follows:

Configuration tabs

General

Select the General tab to configure the Simple Mail Transport Protocol (SMTP) email parameters (Mail group), the default department that the Web site will be linked to.

eProfile
Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on a user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile tab (See Parameters)

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH).

ePermit

The ePermit tab is used to manage the display characteristics of permits that are displayed through the eGovern.

eInspection

The eInspection tab is used to configure options for the online inspection module.

eRemittance (Self Reported Tax)

The Self Reported Tax tab contains the parameters and options for configuring the Self Reported Tax module.

Others

This tab is used to accommodate ad-hoc parameters. These parameters would be related to the eGovern. Currently there is a Misc. Billing Payment button which links to the Misc. Billing Receipt form.

Manage Web Skin

The Web Skins forms is used to define the look and feel of your Web site. To create your web skin, refer to the Create a WebSkin section in the guide.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Manage Web Skin

Configuration tabs

Layout Type

Select the type of layout that is required.
Web Page Section
Click the Web Page Section tab to define general properties for the WebSkin.
Head Section
Click Head Section to define the information for the Head section of the Web page. The Head Section of a Web page contains keywords, meta tags, javascripts and references to CSS files. Meta Tags may be used by search engines, such as Google, Bing, and Yahoo, to categorize and rank your Web site in a search result.

Header / Footer / Left / Right Section(s)

Select these sections to define the properties for the borders of your Web pages.

Govern Section

Select the Govern Section tab to define the properties for the Govern section of your Web pages.

Open Web Config Editor…

The Govern Net Admin’s (GNA) Web Config File Editor is designed to manage Govern’s eComponents. With the Web Configuration File Editor, you are able to define configuration parameters, determine how errors and exceptions are managed by the system, and set auto login parameters. See Web Configuration File Editor for details.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Open Web Config Editor.

Configuration tabs

Page 1 tab

In the Web Config File Editor form, select the Page 1 tab to define the configuration parameters.

eProfile

Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile Tab Parameters

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH). See ePayment – Setting the Web Parameters.

Documentation

For documentation explaining details of each parameter, refer to the eGovern – Public Self Service Portal user guides.

Related Topics

eGovernment (Public Web Portal)

In the GNA ribbon …
1. Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
2. In the Manage Web Site form, click the General tab.
3. Locate the Mail group.
4. Complete the required fields.

 

 

201-egov-parms

 

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eGov – Parameters

eGovern – Public Self Service Portal (Admin Parameters)

Overview

Configuration of the eGovern – Public Self Service Portal is carried out with the Govern New Administration (GNA) Release 6.0 or greater, and the Govern Admin release 10.8 in Govern for Windows.

eGovern Editors

The editors for configuration of the eGovern – Public Self Service Portal are listed below.

Manage Web Site

To access the configuration parameters:

In the GNA ribbon …
1. Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
2. In the Manage Web Site form, click the General tab.
3. Locate the Mail group.
4. Complete the required fields.

NOTE: The following parameters are to be used for configuring release 4.0 and greater of the eGovern – Public Self Service Portal. Components that are prior to release 4.0 can be configured, with appropriate licensing, by the Govern for Windows Govern Admin release 10.6/10.7 application.

The main Web Configuration tab of the Web Site editor in GNA is used to access configuration parameters. Under the Web site tab are the sub-tabs used to configure the various eComponents. The grouping of the tabs are as follows:

Configuration tabs

General

Select the General tab to configure the Simple Mail Transport Protocol (SMTP) email parameters (Mail group), the default department that the Web site will be linked to.

eProfile
Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on a user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile tab (See Parameters)

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH).

ePermit

The ePermit tab is used to manage the display characteristics of permits that are displayed through the eGovern.

eInspection

The eInspection tab is used to configure options for the online inspection module.

eRemittance (Self Reported Tax)

The Self Reported Tax tab contains the parameters and options for configuring the Self Reported Tax module.

Others

This tab is used to accommodate ad-hoc parameters. These parameters would be related to the eGovern. Currently there is a Misc. Billing Payment button which links to the Misc. Billing Receipt form.

Manage Web Skin

The Web Skins forms is used to define the look and feel of your Web site. To create your web skin, refer to the Create a WebSkin section in the guide.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Manage Web Skin

Configuration tabs

Layout Type

Select the type of layout that is required.
Web Page Section
Click the Web Page Section tab to define general properties for the WebSkin.
Head Section
Click Head Section to define the information for the Head section of the Web page. The Head Section of a Web page contains keywords, meta tags, javascripts and references to CSS files. Meta Tags may be used by search engines, such as Google, Bing, and Yahoo, to categorize and rank your Web site in a search result.

Header / Footer / Left / Right Section(s)

Select these sections to define the properties for the borders of your Web pages.

Govern Section

Select the Govern Section tab to define the properties for the Govern section of your Web pages.

Open Web Config Editor…

The Govern Net Admin’s (GNA) Web Config File Editor is designed to manage Govern’s eComponents. With the Web Configuration File Editor, you are able to define configuration parameters, determine how errors and exceptions are managed by the system, and set auto login parameters. See Web Configuration File Editor for details.
To access the configuration parameters in the GNA ribbon, click Application Configurations (tab) > Web Configuration (group) > Open Web Config Editor.

Configuration tabs

Page 1 tab

In the Web Config File Editor form, select the Page 1 tab to define the configuration parameters.

eProfile

Select the eProfile tab to define default user permissions for the eProfile and the eComponents. The default permissions can be modified on user-by-user basis through the Administration pages of the eProfile. In addition, Subscription and Password settings are maintained here. See eProfile Tab Parameters

ePayment

Under the ePayment tab are the configuration parameters for configuring online payment options, Credit/Debit cards and Automated Clearing House (ACH). See ePayment – Setting the Web Parameters.

Documentation

For documentation explaining details of each parameter, refer to the Documentation section of of the eGovern – Public Self Service Portal user guides.

Related Topics

eGovernment (Public Web Portal)

 

 

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eGovern – Public Self Service Portal – What’s New

e-Government – Public Self Service Portal – What’s New

Version 6.0 | 6.1

Overview

The following is a non-exhaustive compilation that lists recently updated topics related to the Govern for OpenFormsTM eGovernment – Public Self Service Portal system option.

 

What’s New!

eGov – Upgrade Web User Interface

Upgrade of the eGovernment – Public Self Service Portal Overview The Govern Public Web Portal is an e-Government services application

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3rd Party – PaymentUS

PaymentUS (Payment Processor) Overview PaymentUS is a payment processor integrated in the e-Govern suite. When implemented with the eGovern, this

Posted in Configuration, eGovern, Payment Processors | Leave a comment

eGov – Configuration

Configuration of the eGovernment – Public Self Service Portal Overview When users arrive at the home page and access the

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eGov – Parameters

eGovern – Public Self Service Portal (Admin Parameters) Overview Configuration of the eGovern – Public Self Service Portal is carried

Posted in Configuration, eGovern | Tagged , , , , , , , , , , , | Leave a comment

 

 

 

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