Bill Messages Editor

Bill Messages Editor

Available in release 6.1.1911

Overview

The Bill Messages Editor allows you to edit and manage Bill Messages. With this editor, you can add a message to your next billing run using form. This message is valid for one billing only. The message is defined by Message Type and by Subsystem. For example, you can define a message to be printed on duplicate bills created for Real Property Tax.

NOTE: This editor maintains records found in (Table: VT_USR_BILL_MESSAGES).

Bill Messages Editor Setup Parameters

Subsystem: Select a Sub-system (Land Management, Real Property Tax, Special Assessment, Utility Billing, and so on) from the drop-down list (Table: VT_SYSTEM.SUBSYS).

Message Type: Select a Message Type from the drop-down list (Table: VT_USER.MESSBILL).

: Click the ellipsis to add additional Message Types. Click to display the User Validation Table Editor.

Message on Bill: In this field, enter the message that is to appear on the bill.

 

GNA Product Map

 

 

103-ED-023

 

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Govern Std. Navigation & User Interface

Standard Navigation & User Interface

Overview

The Govern user interface is designed to allow quick access to the required areas of the application. In the interface there is extensive use of tabbed forms, ribbons, and auto-hide windows. The main interface can be reconfigured through drag and drop actions. Once the interface has been configured, when the application is closed, the settings are saved. When the application is re-opened, the changes that were made become the new default until they are again changed by the user.

NOTE: As a result of the users ability to reconfigure the appearance of the interface, it should be noted that each users interface may differ in appearance. In addition, not all users will be able to see all aspects of the interface, nor will all features be present. This can be due to security restrictions; when a feature is not present, contact your administrator to verify that there are no restrictions in place.

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Mobile Users

Note: The current version of the mGovern is Release 6.0

mGovern – Your Mobile Solution provides a secure, user-friendly interface for: transferring property records from the office server to a mobile device; updating records in the field over a wireless connection or disconnected from the office server; and keeping records up-to-date and synchronized on both the mobile device and the office server. The mGovern UI provides the same user forms and features as Govern, such as the Govern Ribbon and Status Bar, Dataset tree view, forms, reports explorer, predefined searches. Plus, it has additional features to display connection status and information and error messages.

202-mGOV51_UI_ScrnCap001.png
mGovern 5.1 Ribbon Icons – Click image to open in new window.

For changes to the interface that are related to the Govern Mobile application, refer to the Govern Mobile release 6.0 user guide.

Interface Highlights

101-std-fea-001-GOV60-(UI Main-00)-[v6.0].png
Principal Areas of Govern 6.0 UI – Click image to open in new window.

As is standard for Govern applications, the version number and the name of the Connection Key that is used to access the database is located on the lower left hand side. On the lower right hand side is a status indicator for the Govern Global Message (E).

Principal Areas

The default interface consists of an application window that is divided into three (3) areas that are referred to as Panes (B,C,D), and a region called the Ribbon (A) that runs along the top.
Tabs indicating open Profiles (A) are found in the area below the Ribbon. Within Profile tabs are the workspace containing OpenForms (B), Tabbed Panes (D), and Auto-hide panes;
and Auto-hide panes (C); some auto-hide panes are referred to as Toolboxes.

101-std-fea-001-GOV60-(UI Main-PrinciplAreas01)-[v6.0].png
Principal Areas of Govern 6.0 UI – Click image to open in new window.

Tabbed Panes
In the interface, by default, a single pane can contain sub panes. The Forms Explorer, Reports Explorer, and the Dataset Treeview are panes, that by default, are accessed through tabs located at the bottom of the Explorer pane. The My Workload, and the Information and Predefined Queries panes, are by default accessed through tabs that are located below the ribbon. The Predefined Searches tab, is accessed through a tab that is located on the right hand side of the interface.
Auto-Hide Panes
Some tabbed panes are set to auto-hide, this means that they will appear when the mouse pointer is placed over them. If the pane is not selected and the mouse pointer is moved away from the vicinity of the pane, the window will recede back to the location of the tab.

NOTE: At times tabbed panes may not recede back to their original location when the mouse pointer is no longer in the vicinity of the tab. When this occurs, moving your mouse pointer over another tabbed pane will force the pane to recede.

The position of tabbed panes can be modified through a series of guides that are part of the interface. See The Explorer panes. The Ribbon can also be modified through floating menu options. See Pane Options Button for details on pane menus and buttons.
Registry Manager
The Registry Manager form contains User Registry parameters that are used to modify elements of the Govern user interface. Modifications include control of the maximum numbers of search records retrieved, and the behavior of Global Message notifications.

Common Features

Visual Notifications

In Govern there are visual cues that are presented to the user that indicate the status of their data. These cues appear in the form of colored dots or borders at various locations within the application. The grid below contains a list of the types of visual cues that are observed. Samples are observed after the table below.

Type Color Location Description
Dot Red On a form
tab
Error in a Validation or a Query on a
form. A modifications has occurred
Dot Blue End of form
field
The field is required.
Border Blue Form field This is an indication that this is the
current, active field.
Border Yellow Form field The field contains “Dirty” data; i.e. the
information has not been saved.”
Border Orange Form field Warning; unsaved change.
Border Red Form field Error in validation on query or form.

Modified Forms (Red Dots)
In the application, the red dots that appear on the tabs within a profile. An entity within the current form has been modified, but has not yet been saved. When changes to the form have been saved, the red dot indicators will disappear as confirmation.
Field Indicators
Modifications made to a field, e.g. a change to a value, cause the field in question to be highlighted with a yellow colored border. Note the fields that appear with a Red border. These fields are in an error state, either as a result of a validation or a query.
Date / Time Picker
In Govern, a Date /Time Picker is used to select a date and time. Click the Calendar icon that appears within a parameter to select a date from the drop-down menu (A). This displays the calendar; if the current date and time are required, click on the highlighted blue current date. To navigate to future or past dates, click the year at the top of the calendar (B). Alternatively, you may also use Forward and Backwards navigation arrows on the top of the calendar (C).

101-std-fea-001_GOV60-(UI DatePickr-01b)-[v6.0].png
Govern 6.0 Date / Time Picker – Click image to open in new window.

 

The Ribbon

The Govern Ribbon consists of menu tabs that allow you to configure the application through principal areas of the program.

  • Home – Access to applications settings, system clipboard, and system flags.
  • View – Display Govern panes and embedded applications.
  • Options – Control Query results and modify interface appearance.
  • Tools – Access MS Govern .NET applications and other configured external applications.
  • Batch Process – This menu tab will provide access to Govern batch processes.

Home tab

Global Information group

Fiscal Year – This is the Current Year (CurrentYear) or fiscal year that is used by the department. This is the Current Year as determined by a setting requested by the user; this value can be changed.
Each department within an organization may have to define and work in a different fiscal year. For example, Building Department profile users can work in the current calendar year when maintaining data on Permits and Licenses, Tax Collection department users work with data from the previous year, but Property Assessment department profile users may have to create appraisals for a future year.

NOTE: This field must be modified manually when the department changes to a new fiscal year. See Fiscal Year in the GNA guide.

The Fiscal Year parameter is found under the Home tab of the Ribbon; if not visible, the ribbon is probably minimized. Right click and select the Minimize Ribbon option. See Minimizing the Ribbon.

Change Fiscal Year (Current Year)

Unlike previous releases, the Fiscal Year can no longer be changed in the ribbon. The Fiscal Year can be changed in the History Panel.

Global Messages group

The Global Messages group allows the creation of Global or Department messages that will be displayed when a selected record is accessed. Previously the messaging system was based upon a PARCEL ID (P_ID). This current implementation of the messaging system is based upon both the USERID and the Parcel ID (P_ID) for greater flexibility. For example in the Self Reported Tax (ST) module, a notice of delinquency message can now be sent to the account holder by associating the message with the USERID.
This functionality replaces the Global or Department Flag.

Global Messages

Click Global Messages to create and attach a message to a current record or dataset. The message is created in the Global Message form. These messages can be assigned a priority and made private to a department or a primary key.

Explorer Panes

To work in Govern, you will need to open one or more profiles. The Explorer Pane is the area to view the contents, or OpenForms, of an open Profile. The Profile will contain OpenForms, Reports, and Datasets. For details about Profiles, see Profiles.

Govern Pane Buttons

Although the Forms Explorer is being used in the following examples, the procedures may also be applied to the Dataset Treeview and the Reports Explorer.
On the title bar of the Forms Explorer are buttons that allow you to change the appearance of the Govern Security Manager interface.

Pane Options Button

Click on the triangular icon of the Pane Options button, or right-click anywhere along the title bar of the pane to display menu options.
Some view options available in the Pane Options Menu can be achieved by dragging the pane title bar and dropping it on a Diamond Docking Guide.

Floating

Select this option to display the pane as a floating window.

Displays

Widescreen Displays and Dual Monitors

If your system is configured with a widescreen display or you are working with dual monitors. You can take advantage of your extended desktop setup by using the Floating option for some of your panes.
To restore a floating window to its last configuration, double-click on the title bar of the floating window.

Dockable:

This is the default option; select this option to keep the panes in a docked configuration.
Tabbed:
The tabbed option is not used in Govern and so cannot be selected.
Auto Hide:
Select the Auto Hide option to dock the pane to the left hand side of the interface. The pane can now be activated by hovering the mouse over the tab (A). To restore it to its previous view, when the pane is open, reselect the Auto Hide option.
Selecting Auto Hide is the same as selecting the “pin” button on the title bar of the pane. See The Pin Button.

  1. To restore the pane to the Dockable view when Auto Hide is selected…
  2. Hover your mouse pointer over the tab on the left hand side of the window to display the pane.
  3. Right-click on the title bar and select Auto Hide.

Hide:

This option will hide the Forms Explorer pane.

  1. To select the Hide option…
  2. Right-click on the Forms Explorer tab.
  3. On the floating menu, select Hide.

When the Forms Explorer is hidden, it can be restored with a click on Forms Explorer in the View section of the Ribbon (A).
The above procedure will also reopen the Object Explorer when it has been accidentally closed.
When the Auto Hide option is selected and the pane is open, you can make the pane recede back into the tab by performing the following action, click to activate the title bar of the open pane, then click anywhere within another open pane.

The Pin button

The pin button collapses a pane and attaches it to the bottom or the side of the interface. If selected, the pin icon will appear horizontal. When you click the pin button, the pane will take on the behavior of the Auto Hide option. See Auto-hide
for details. To restore the pane to its previous view, hover the mouse over the tab, when the pane opens, click the pin to turn off the option.

Dockable Windows

Reconfiguring Panes

Panes are re-configured by dragging their title bars from one location, and dropping to another. When you drag a title bar, you will observe a Pane Preview, i.e. a transparent representation of the window pane that is being dragged. In addition an overlay of icons appear, this overlay is referred to as a Diamond Docking Guide.
When dropping the Pane Preview on one of the icons of the Diamond Docking Guide, ensure that you position your pointer directly on top of the desired icon.

The Diamond Docking Guide

Dragging a Pane Preview to a location with a Diamond Docking Guide, the pane can be positioned in one of five (5) central icons, top, bottom, left, right, and center.
In addition, there are four (4) Periphery Icons within the application window that the pane preview can be dropped onto; they are located on the top, bottom, left, and right. When a pane preview is dropped on any one of these periphery icons, the dragged pane will be placed in a position that is relative to the entire application window.

Repositioning Panes

As you drag a pane to a new location, a Pane Preview and the Diamond Docking Guide can appear in various locations. When your application window has 2 or more panes, each time you move the pane preview over any one of the panes, a Diamond Docking Guide will appear. You will notice that the five (5) position central icon appears over the active pane, and the four (4) position periphery icons always appear relative to the application window.
Placing the Pane Preview over one of the five (5) central icons will reposition the window within the pane that the central icon is located in.

Repositioning a Pane within a Pane

To reposition the Reports Explorer pane within another pane…

  1. Drag the title bar of the Reports Explorer pane from its original location.
  2. While dragging the pane, the Diamond Docking Guide will appear (A) in the center of the interface.
  3. Place your pointer over the number “2” position, you will notice a dark preview that indicates where the new pane will be located; release the mouse button.

In some instances, should a pane preview be placed on the number “5” position of the central icons, then the repositioned pane will be tabbed with the existing pane.

The number 5 position has been disabled for Govern so a pane preview cannot be tabbed in the center pane. What will occur is the repositioned pane will become a floating window.
When a pane has been changed to a floating window, you can double-click on the new windows title bar to return it to its previous configuration.

Removing an Explorer Pane

As individual departments have specific tasks, they may not necessarily require the same configuration. Some departments may not require access to reports, and as a result they may simply want to remove the Reports Explorer to minimize clutter.
To remove the Reports Explorer pane in the View tab (A)…

  1. Click the tab that represents the Reports Explorer pane.
  2. When the pane appears, click the Close icon, the “X” in the upper right hand corner of the pane.

The Reports Explorer pane will remain closed until it is reopened, this includes closing and reopening the application.

Reopening Closed Explorer Panes

To reopen the Reports Explorer…

  1. On the Ribbon, click the Views tab.
  2. In the View group, click Reports Explorer.
  3. When reopened, the Reports Explorer will appear in the position it occupied before being closed.

The above steps may also be used to reopen the Forms Explorer and the Dataset Treeview panes.

Forms Explorer

To display the OpenForm in the Forms Explorer (A), double-click on the icon. The form will appear on the right hand side in the OpenForm area (B).
There may be a slight delay between the initial click on the icon and the appearance of the form. This delay is a function of your connection speed to your database, and/or network traffic.
To open an OpenForm…

  1. In an open profile, click to select the Forms Explorer tab along the bottom of the pane (A).
  2. In the Forms Explorer pane, you will see the OpenForms that are attached to this profile.
  3. Right-click on the OpenForm name or icon; select Open from the floating menu.

As with opening a Profile, there may be a slight delay between the initial click on the icon and the appearance of the OpenForm. This delay is a function of your connection speed to your database, and/or network traffic.

Tab Navigation Controls

When an OpenForm appears with multiple tabs and sub tabs, a new tab with navigational buttons will appear at the far right hand side of the active tab. See OpenForms Tab Navigation Control on page.

Reports Explorer

Depending on requirements, some Profiles may be configured with reports. For example, a Business Model designed for permitting could be configured with reports that can list owners, list expired permits, or generate renewal letters.
Reports that are available in the profile can be viewed in the Reports Explorer.

Viewing Available Reports

Reports are presented in a treeview format; most reports are seen at the top level. Occasionally you will see reports presented as report groups that can be expanded with a click on the [+] to expand and on the [-] to collapse.
To view the list of available Reports in an open Profile…

  1. Click to select the Reports Explorer tab.
  2. In the Reports Explorer pane, you will see the list of available reports.
    If the reports are in groups, click on the [+] to expand the group and view the report.

Profiles in Govern

The Profiles in Govern are the equivalent of a department in an office. Within this department are the tools for performing the job that is required of the department. The OpenForms and Reports that are displayed are the ones that have been assigned to the Profile in the Govern NetAdmin (GNA). For example a profile for the Building department might contain OpenForms for Building Permits, Complaints, General Permits, Grievances, Offences, Inspections, and Property Information. When this profile is being configured in GNA, the aforementioned OpenForms would be added. See Creating a New Profile in the Profile Editor section of the Govern Net Admin guide.

NOTE: Multiple profiles and multiple instance of a profile can be opened by a user, as long as they have been given access privileges to them.

Opening a Profile

To open a Profile or an instance of a Profile…

  1. Click the Govern Application Option button in the upper left hand corner of the application window.
  2. Select a Profile under the All Profiles list; for this example we will use a profile that is designed for maintaining parcel information – Parcel Maintenance.

When the profile is open, its name will appear on the tab preceded by a number; this is the Instance Number. When multiple instances of the same profile are open, each successive tab will bear a number that is incremented by one.

Closing a Profile

A Profile can be closed at two (2) locations, directly on the profile tab, or through the Govern Suite button.
To close a Profile…

  1. Locate the tab for the profile and click on the Close button “x”.
NOTE: When you have multiple instances of a Profile ensure that the profile that you are close is the correct instance

OR

  1. Click to select the Profile tab that you would like to close (B).
  2. Click on the Govern Suite button; select Close Profile.

 

Maximizing a Form

Users that have multiple profiles open, may periodically need to display one specific profile; ideally it is best to maximize this profile. This is accomplished by “undocking” the form. This option is available under the Options (tab).

To Maximize a form…
1. Click on tab of the profile that is to be maximized.
2. Select Options (tab) > Options group…
3. Click Maximize. (Alternatively click F11 on the keyboard).

To restore a Maximized form…
1. On the Upper Right Hand side of the window, click the triangular arrowhead to display the menu
2. Select the “Dock” option.
OR
1. Double click on the title bar of the Window.

To close a maximized OpenForm…
1. Click the X in the upper right hand corner of the window.

NOTE: Should you unintentionally close the profile form, you can re-open it from the Dataset Treeview pane. Expand the record with a click on the arrow beside the record. In the expanded list of forms, select the required form.

What’s New

Below is a list of new User Interface enhancements.

Enhancement to behavior of Maximize (F11)

Available in Release 6.0.1611.0141 / 6.0.1702.0191 / 6.1.1611.0124 / 6.1.1702.0332
In Govern, when a form is Maximized using the Maximize feature, Govern ribbon > Options (tab) > Maximize (F11), the active form is presented in full screen mode, all other forms are hidden, and the Toolbar and Ribbon are minimized. Users can encounter issues when the maximized form contains a link that will open another form. When the user clicks the link, the target form is not immediately accessible. The workaround has been to exit the Maximized screen, or minimize it in order to access the linked form. An enhancement has been implemented that will allow the user to quickly access screens that have been opened from a link with the F11 key.
Refer to the document below for details.
101-Techno_Access_Linked_Form_from_Maximized_Screen(Enhancement).pdf

 

 

101-std-fea-001

 

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Govern – Global Messaging

Global Messaging

Overview

The Global Messages group allows the creation of Global or Department messages that will be displayed when a selected record is accessed. Previously the messaging system was based upon a PARCEL ID (P_ID). This current implementation of the messaging system is based upon both the USERID and the Parcel ID (P_ID) for greater flexibility. For example in the Self Reported Tax (ST) module, a notice of delinquency message can now be sent to the account holder by associating the message with the USERID.

NOTE: This functionality replaces the Global or Department Flag.

Creating a Global Message

As described later on this page, you can create a Global Message for a group of parcels within a dataset

To create a Global Message:

  1. Launch Govern.
  2. Open the Profile that contains the forms to which the message is applicable..
  3. Select Home > Global Messages.
  4. Select the criteria for applying the message in the Link To section.
  5. Select a message type from the Message Type drop-down list.
  6. Compose the message.
  7. Click OK.

Details about the message including the User ID of the user who created the message and date the message was created are added to the USR_MESSAGE table.

Global Messages

  1. Click Global Messages to create and attach a message to a current record or dataset.

The message is created in the Global Message form. These messages can be assigned a priority and made private to a department or a primary key.

The Global Message form appears un-initialized, i.e. required fields have a red box around them (A).
As soon as an association is made with the message to a record or dataset, the red outlines disappear.

Adding Rich Text Format to Global Messages

You can now add Rich Text Format (RTF) to Global Messages. With RTF, you can change the font and font size; add numbers or bullets; add character formatting, such as, bold, italics, or underline; change the alignment to left, center, or right; and add highlights and color to your messages.

Global messages are predefined in the Message Type User Validation Table in GNA They can be updated or modified, as required for the situation, in Govern.

For details on adding rich text format, read the document available in the following link:

RichTextFormat.pdf

Global Message form parameters

Link to … group

NOTE: The title for this group will be dependent upon the Primary key that is selected for the message to be based upon; see Primary Keys below.

Active Dataset (pid)

Select this option to attach the message to the activedataset, i.e. the dataset obtained from the result of a search.

Saved Dataset

When a datset is saved, it can be accessed by selecting it from the drop down menu. The message will then be attached to the selected dataset.

Primary Keys

This option when selected will allow you to attach the message to one of the following Govern primary keys:

  • Parcel ID (P_ID) – Parcel identification number for the property
  • Name ID (NA_ID) – The Unique identification number of the current Name
  • Building ID (BLDG_ID) – Unique identification number of the current building.
  • User Key ID – This is the unique user key identification.
  • Year ID (YEAR_ID) – Year identification of the current record.

Private To…<department>

This option is used to specify that the current message is private to the selected department. Note that “<department>” is a variable that corresponds to the department that the user is registered to.

Global Message Viewer group and Priorities

Priority

Select from one of three (3) priority levels that can be assigned to the messages. Priority levels are as follows:

  • Low – Use this priority setting for low level messages that do not require immediate attention.
  • Normal – These are the day to day administrative notices that are not so critical that they would be assigned a high priority, but attention is required. An example of a normal priority message might be a note to inform users of a parcel that was recently split through a Split/Merge/Remap process.
  • High – These are the high priority/critical messages that require immediate attention. Examples might be a “Boil tap water notification”, or a “High heat notification”.

Message Types

This is an informational, user-definable field that is populated from the VT_USER.MSGTYPE table. Users can define options like, For Your Eyes Only, Immediate Attention Required, etc.

Options that are displayed in Message Type field will need to be defined by the user in (Table: VT_USER), MSGTYPE column.

Expiration Date

Enter the last day and time to display the message if required. This is useful for messages that need to be displayed for a set period of time only. Use the Date / Time Picker to specify the expiration date. With an expiration date, it will not be necessary to remove the messages manually.

Global Message – Message Composition Interface

The Global Message composition interface provides several formatting tools to add embellishments to the message. The message body supports Rich Text Format (RTF), as a result system typefaces and formats can be used on a message. In addition, images may be pasted in to the message through the Windows clipboard. This can be done by copying, Ctrl-C, the image from a graphics utility or program, and pasting, Ctrl-V, the image at the insertion point. The insertion point would be the location of the pointer.

Word Processing features

Users with Microsoft Word installed will have the advantage of the Real-time spelling checker available. As with Microsoft Word, a Red underline is used to highlight suspect words. Suspect words can be corrected with a right-click on the word to display suggestions.

Command Buttons

  • OK – Click OK to save or update the current message.
  • Cancel – Click Cancel to exit the form without saving your modifications.

 

Set Global or Department Messages

To set a Global or Department message…

  1. Perform a search for a record or dataset.
  2. Click Global Message on the Govern ribbon.
  3. At the appearance of the Global Message form, make a selection of the required options; select the Active Dataset option to apply the message to the current dataset.
  4. When a dataset has been saved, it can be selected from the Saved Dataset drop down menu.
  5. Select a Primary Key from the Primary Keys drop down menu. See Primary Keys.
  6. If the message is to be private to a department, select the Private To… option.
NOTE: The PrivateTo <Department>, displays the <Department> that the user is set up for

  1. In the Global Message Viewer group, specify the message Priority, the Message Type, and if required, an Expiration Date.
  2. In the message body area, enter the message and format with the available tools. Note that images can be inserted through the Windows Clipboard.
  3. Click OK to accept the message.

 

Global Message Behavior

Records or datasets that have messages attached to them, when accessed and depending on set options, will display a Global Messages screen containing a preview of any messages that are related to the record or dataset. The system provides indicators that inform users of messages, i.e. Global Messages form (A), and Notification Flags (B). The Govern status bar along the bottom of the application window displays a notification icon in the lower right hand corner. In addition notifications are also temporarily displayed in the Lower right hand side of the Govern application window. The following two Message Notification (2) icons can be displayed in the status bar:

NOTE: When messages are displayed, depending on the number of messages, it is recommended that the
Status Bar Message Indicator Icons
  • No Message(s) – This indicator when displayed in the tray is an indication that there are no messages attached to the currently active record or dataset. A right click on this icon in the tray will display the following menu option:
  • Create a New Message – Use this option to create a new message.
  • Message(s) waiting – This indicator when displayed in the tray is an indication that there are messages attached to the currently active record or dataset. Depending on the setting of the behavior setting of the User Registry A right click on this icon in the tray will give two menu options:
  • Create a New Message – Use this option to create a new message.
  • Tell Me Again – Select this option to repeat the display of the messages.
NOTE: Messages will not be displayed again if notifications have been disabled in the User Registry form. See Global Messages and the User Registry below.

The manner in which the messages are displayed are user definable through the User Registry form.

TIP: A double click on the Message indicator icon will force the display of the Global Messages form and all related messages. Use the Filter by Priority options to control the messages that are displayed.

User Registry Settings

As indicated above, the behavior of Global Message notifications can be controlled in the User Registry. The Registry Manager form, offers users the ability to control how notifications are presented.

Registry Manager Options for Global Messages

The following user registry keys are the options that are used to control the presentation of notifications. The User Registry Manager form is accessed through the Govern application interface.

To access the User Registry Manager…

  1. In the Govern interface select the Govern Suite button (1) > Options (2).
  2. In the Registry Manager form, make the required selections.

Displaying Notifications

Notifications are displayed in the form of flags that are displayed in the lower right hand corner of the Govern application window. These flags are displayed briefly, i.e. 2-3 seconds, and fade away. This method of display is to catch the users attention. If a notification is missed, they can be displayed again through the Tell Me Again option in the status bar notification icon. See Status Bar Message Indicator Icons.

Notification Flag for High priority Messages

Select this option to display only High Priority messages as notification flags.

Notification Flag for Normal priority Messages

This option should be selected to display Normal or higher Priority messages as notification flags.

Notification Flag for Low priority Messages

When selected, this option will display Low or higher Priority messages as notification flags.

NOTE: Selecting this option is the same as selecting an option to display notification flags of messages of all priorities in the Global Messages form.

Flag to automatically open High priority Messages
This option, when selected, will display only High Priority messages in the Global Messages form.

Flag to automatically open Normal priority Messages

This option, when selected, will display only Normal or higher Priority messages in the Global Messages form.

Flag to automatically open Low priority Messages

This option, when selected, will display Low or higher Priority messages in the Global Messages form.

NOTE: Selecting this option is the same as selecting an option to display messages of all priorities in the Global Messages form.

For a better understanding of how priorities associated with messages are displayed, refer to Global Message Viewer group and Priorities.

Global Messages form

Selecting a record with a message attached to it will invoke the Global Messages window. This window is divided into two (2) principal sections, the Filter by Priority group (A), and the Active Messages area (B).

NOTE: When there are multiple messages, they will be displayed sequentially below the Filter by Priority group; it may be necessary to scroll through a list of messages.

Filter by Priority
The Filter by Priority group allows users to control which messages are displayed based upon the message priority setting.

  • High Priority – When this option is selected, only messages set with a High Priority are displayed.
  • Normal Priority – Select this option to display only messages with a priority of Normal Priority or higher, i.e. Normal and High Priority messages.
  • Low Priority – If this option is selected, all messages with a priority of Low or higher will be displayed; select this option to display all messages

Message Preview

Messages that are displayed in the Global Messages windows are displayed in a preview mode that displays the first two lines of the message that is appended with the words [Double-Click to see more] (A).
To display the expanded message…

  1. Place you mouse pointer over the message area and double-click in the area to expand the message.
  2. A second double-click on the message will return it to the two line preview mode.

Editing an existing message

When a message is displayed, with sufficient permissions, the message can be edited.

To edit an existing message…

  1. In the Global Messages preview form, there is an Edit Message button; click Edit Message to display the full Global Message form.
  2. Make any required changes to the message; e.g. Priority, Expiration Date, etc.
  3. Click Save to accept the change(s).

Securing Global Messages with the GSM

As with similar Govern features, the Global Message system has a component that is administered through the Govern Security Manager (GSM).

Security Rules

The Global Message (A) system is secured at two (2) levels:

  • System-wide, i.e. messages that are directed to all users of the Govern system.
  • By Department; these are messages that are localized to a specific department.

Each of the above levels has an additional level of security that is associated with it. These message types can be further qualified as Global, or Private.

  • Global – A Global Message…
  • Private – Messages that are specified as Private…

For details regarding the configuring of these options, refer to the Govern Security Manager (GSM).

 

 

101-std-fea-008

 

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101-ar-brules-validation

Accounts Receivable (A/R) Object – ERROR Messages

Error Messages System Resources

To search the resource file, use key SY, ERROR MESSAGES and Error number -9999

ERROR MESSAGES RETURNED BY A/R OBJECT (ex: Search SY,ERRORMESSAGES, -0015)

 

Key Resources Message
SY ERRORMESSAGES
-1 Invalid ArID property
-2 Save without Append
-3 Invalid ArClassCode Property Case: A/R Class Code has been deleted while unposted entries use it
-4 Invalid Sub-System code in A/R Parameters
-5 Missing required PID property
-6 Missing required NAID property
-7 Missing required Cycle Code
-8 Missing required KeyId or Keytype
-9 Missing required UBID
-10 MoveNext after EOF
-11 Invalid Transaction Type Invalid A/R Transaction Type
Sub-system LM A/R Class is Empty Transaction Type = Int
-12 Detail Object contains existing transactions
-13 Missing required CCID property
-14 Missign required ArId property
-15 Missing SubSystem Property Invalid or missing Sub-System Code
-16 Missing Installment
-22 Class code And Transaction type incompatible See Transaction Type Business Rules
-25 Invalid fiscal year
-26 Invalid Amount
-27 Can’t get a system key index
-28 Invalid G/L Distr. amount
-29 Transaction already posted
-30 Cannot delete because of Subsequent transaction not posted
-32 Invalid or Missing PP_ID
-33 Invalid or Missing MV_ID
-34 Invalid or Missing BT_ID
-35 This A/R record is inactive and unavailable
-36 No Right to Access
-37 Invalid or Missing AC_ID
-38 Invalid or Missing MB_ID
-39 Invalid Date – Period Closed
-40 Invalid PRJ_ID
-41 Invalid Invoice #
-42 Invalid SALE_ID(Deed)
-43 There are subsequent transaction(s) (err = 3146 duplicate key in ar_detail_applied table)
-44 Invalid ST_ID
-45 Amount must be lower than
-47 Missing deposit number
-48 Invalid BR_ID (Bankruptcy)
-49 Invalid ST_ACCT_ID (Self Reported Tax Account)
-50 Shortage is >= Max Shortage allowed ‘added by Ovu, 2012/03/14, Version 10.7
-51 A department is required in order to create the payment.
Verify that a department is configured for the Web or that one is selected.
-52 Invalid DC_ID (Delinquency Collection)
-999 Unhandled exception

 

 

101-ar-brules-validation

 

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