eGov – Upgrade Web User Interface

Upgrade of the eGovernment – Public Self Service Portal

Overview

The Govern Public Web Portal is an e-Government services application that contains a set of modules which provide citizens and professionals public access via the Internet. Through the portal, users are able to apply, query, request and view information. This page is intended for administrators, and contains links to instructions of how to upgrade to the current version of the e-Government (eGov) – Public Self Service Portal (WebUserInterface) that is hosted on an IIS Server.

How to Obtain the Updated Package…

The new package can be downloaded through the Govern Deploy EZ deployment application. To download through Deploy EZ:

  1. Launch Deploy EZ.
  2. Select the Download binaries from the FTP site
  3. Click Next.
  4. In the Import Selection group, select the eGovern
    Package    .
  5. Click Next.

The selected packages will be downloaded.

Copy Downloaded Files to IIS Server

Once the package has been downloaded, copy the package (WEBUserINTERFACE_6.1.XXX.XXXX.zip) from the folder \\kpb\installpoint\MSGovern.SRTClient61\Binaries\eGovern to the IIS Server.

If downloaded to the Govern install folder:

\\Install_Folder\Govern\Binaries\WEBUSERINTERFACE\6.1.XXXX.XXXX

  1. Copy the downloaded file to the IIS server.
  2. Extract the Zip file package WEBUserINTERFACE_6.1.XXXX.zip

Deploying the new version on the IIS Server

WARNING: Prior to performing any update ensure that a backup has been made of the folder that is being upgraded.

1. Stop the Application Pool

To deploy the new version on the IIS server…

  1. Open the IIS Manager console.
  2. Select the Application Pools.
  3. Locate the application pool of the website that is to be updated.
  4. Click Stop to stop the application pool.

2. Stop the website to upgrade

In the Sites section:

  1. Select the website to upgrade and in the Manage Website
  2. Click Stop to stop the website.

3. Verify your backup…

In the folder containing the site that is being hosted, make a backup of all files in the folder. This should be done prior to copying the new version. This procedure is done in case there are errors with the installation and a roll back is required.

4. Edit the “web.config” file

Perform the following steps to edit the web.config file.

  1. Rename the config to web.config.bkp, or the filename that is located in the V1 folder; this is the folder that the website is installed in.
  2. Copy and Replace all files located in the files from the package.

<appSettings>

<!– MSGovern configuration file–>

<add key=”MSGovern.GovernNetConfig” value=”D:\inetpub\salestaxtest.kpb.us\v1\GovernNetConfig.xml” />

<add key=”MSGovern.SynchFileAndFolders” value=”FALSE” />

<add key=”MSGovern.CopyFilesAndFoldersLocally” value=”FALSE” />

<add key=”GovernSoftware.WebSite_Id” value=”1″ />

<add key=”GovernSoftware.DefaultPage” value=”WEBPROFILE” />

<add key=”GovernSoftware.UploadDirectory” value=”D:\inetpub\salestaxtest.kpb.us\vl\Dummy\”  />

<add key=”GovernSoftware.UploadMaxFileSize” value=”5048576″ />

<add key=”GovernSoftware.Version_dnet” value=”3″ />

<add key=”GovernSoftware.DisplayBuildVersion”  value=”Off” />

<add key=”GovernSoftware.TraceArTransactionResponse” value=”Off” />

<add key=”GovernSoftware.WebReportDirectoryPath” value=”D:\inetpub\salestaxtest.kpb.us\v1\Dummy\” />

<add key=”GovernSoftware.WebReportWidth” value=”875″ />

<add key=”GovernSoftware.WebReportViewerHeight” value=”1200″ />

<add key=”GovernSoftware.WebReportViewerZoomFactor” value=”100″ />

<add key=”GovernSoftware.WebReportViewerw1dthLandscape” value=”l080″ />

<add key=”GovernSoftware.WebReportViewerHeightLandscape” value=”825″ />

<add key=”GovernSoftware.WebReportV1ewerZoomFactorLandscape” value=”l00″ />

<add key=”GovernSoftware.ShowHelpPath” value=”False” />

<add key=”GovernSoftware.DebugMode value=”True” />

<add key=”GovernSoftware.ReportDebugMode” value=”False”  />

<!– Temporary Setup- Must add in GNA –>

<!– <add  key=”GovernSoftware.GisServerName” value=”mtldev01″/> –>

<!– <add  key=”GovernSoftware.GisGeoDataBaseName” value=”Layers@Juneau”/> –>

<!– <add  key=”GovernSoftware.AutoLogin.Login” value=”+5fJF+/cy3RmUG6brJBK9b5i/a+ycLok”/> –>

<!– <add  key=”GovernSoftware.Autologin.Password” value=”47rYbcSyyx6t 1Kx6ZnEn6QwFeKG4tNoq”/> –>

<add key=”GovernSoftware.cGovernWMUrl” value=”/st/account?suppressRedirect=true” />

</appSettings>
  • Open the config.bkp.
  1. Locate and copy the contents of the appSettings section to the new config file.

 

5. Restart the website…

The next step is to restart the website. In the IIS console…

  1. Open the Application Pools.
  2. In the Application Pool Tasks section, click Start to start the application pool of the site.
  3. In the IIS console open the Manage Website section and click Start to start the web site.
  1. At the bottom of the IIS Console, click the Content View tab at the bottom of the console to display the Content View in the console
  2. In the connections pane expand the sections to display the CommonPages
  3. Look in the CommonPages Content pane and locate aspx
  4. Click on aspx and select Browse under the Actions pane.

The default web browser will open to display the validator page; this will validate that the site is functional.

6. Validation of the installation

In the header of the validator page, the installed version of eGovern will be displayed. In addition, details of the website will also be displayed.

NOTE: The information in the Check Speed section can be ignored.

Documentation

Click here to view the content of this page as a document.

Related Topics

What’s New in the eGovern

Configuring the eGov

eGov Product Map

FAQ

 

 

201-all-egov-upgrade

 

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eGov – Configuration

Configuration of the eGovernment – Public Self Service Portal

Overview

When users arrive at the home page and access the ePortal, or perform a login to access the eProfile, a default starting point is used from the setup. This default refers to a department. The default and other settings are part of a series of steps needed to define the eComponent site. General configuration is carried out through the OpenForms General Settings Editor in GNA. Additional parameters are required to be completed when using the eGovern – Public Self Service Portal module.

General tab

eComponent configuration parameters are located in the Websites Manager form in the Govern New Administration (GNA) Release 6.0 and greater.

eGovern Configuration – SMTP

Configuration of the SMTP parameters of the eGovern – Public Self Service Portal is carried out within the Govern New Administration (GNA).
In the GNA ribbon …

  1. Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
  2. In the Manage Web Site form, click the General tab.
  3. Locate the Mail group.
  4. Complete the required fields.

The required parameters are as follows:

  • Administrator Mail – This field should contain the email address of the system administrator that has been designated to receive error messages.
  • System Mail – The System Mail parameter is the address that will be used for the from field in the email message. These are system messages that will not require replies, e.g. confirmation of user payments.
  • SMTP Host – Enter the host name of your SMTP server in the SMTP Host parameter. Example: mailhost.domainName.com, or smtp.sparta.com.
  • SMTP Password – In the SMTP Password field enter the password used to access the account. Text entered into this field will appear “cloaked”, i.e. typed letters will appear as asterisks
    “ ” to hide the typed letters.
  • SMTP Port – Specify the SMTP Port; the typical port is 25.
  • SMTP User – In the SMTP User field enter the username that is used to access the account.
  • Activate email in HTML format – Select this option to send email messages in HTML format. As HTML text additional formatting can be added to the messages. The default format for sending messages is as plain text.

Include Administrator in Email Communication** – Select this option to send a copy of the email message to the administrator.

About Ports

Port information is best obtained from the System Administrator that manages the communications requirements for the organization. By default, the following ports may be used for the SMTP protocol:

For Unencrypted SMTP

Port 25 / 587 / 2525 – This is the default SMTP non-encrypted port but ISPs will deny its use because of spam and malware traffic. Alternate ports are 587, and 2525

SMTP with SSL

Port 465 – This is a deprecated port but may still be used.

Related Topics

What’s New in the eGovern

Upgrading the Web User Interface

eGov Product Map

FAQ

 

 

201-all-egov-config

 

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103-SY-001_SMTP

General Settings Parameters – SMTP Configuration

Overview

General SMTP configuration is carried out through the OpenForms General Settings Editor in GNA. Additional parameters are required to be completed when using the eGovern module.
Additional parameters are required to be completed for the eGov. See Configuration for eGovern – Public Self Service Portal below.

Configuring SMTP parameters

To configure the SMTP parameters, from the GNA ribbon…

  1. Select Parameters (tab) > System Parameters (group) > General Settings Editor.
  2. In the OpenForms General Settings form, set the Registry Filter to General.
  3. Under the Section Name column, locate the SMTP Keys.
  4. Complete the required parameters.

The required parameters are as follows:

  • Default Sender Address – Typically a no reply administrator address.
  • Host – This is the IP address of the host SMTP server
  • Password – Enter the password that is required to access the server
  • Port – Enter the port information specified by the System Administrator.
  • User – This is the username to access the server.

About Ports

Port information is best obtained from the system administrator that manages the communications requirements for the organization. By default, the following ports are used for the SMTP protocol:

For Unencrypted SMTP

Port 25 / 587 / 2525 – This is the default SMTP non-encrypted port but ISPs will deny its use because of spam and malware traffic. Alternate ports are 587, and 2525

SMTP with SSL

Port 465 – This is a deprecated port but may still be used.

Configuration for eGovern – Public Self Service Portal

Configuration of the eGovern – Public Self Service Portal is carried out within the Govern New Administration (GNA).
In the GNA ribbon …

  1. Select Application Configurations (tab) > Web Configuration (group) > Manage Web Site.
  2. In the Manage Web Site form, click the General tab.
  3. Locate the Mail group.
  4. Complete the required fields.

The required parameters are as follows:

  • Administrator Mail – This field should contain the email address of the system administrator that has been designated to receive error messages.
  • System Mail – The System Mail parameter is the address that will be used for the from field in the email message. These are system messages that will not require replies, e.g. confirmation of user payments.
  • SMTP Host – Enter the host name of your SMTP server in the SMTP Host parameter. Example: mailhost.domainName.com, or smtp.sparta.com.
  • SMTP Port – Specify the SMTP Port; the typical port is 25.
  • SMTP User – In the SMTP User field enter the username that is used to access the account.
  • SMTP Password – In the SMTP Password field enter the password used to access the account. Text entered into this field will appear “cloaked”, i.e. typed letters will appear as asterisks
    “ ” to hide the typed letters.
  • Activate email in HTML format – Select this option to send email messages in HTML format. As HTML text additional formatting can be added to the messages. The default format for sending messages is as plain text.
  • Include Administrator in Email Communication** – Select this option to send a copy of the email message to the administrator.

Change to Order of Precedence for Messaging

When messaging is required in Govern, e.g. the Activities function, messages were first relayed via SMTP. If this method was not successful, the system would then attempt to send using the Messaging Application Programming Interface (MAPI) Architecture. This methodology has changed. The system now uses only SMTP for messaging.

Related Topics

General Settings Parameter

 

 

103-SY-001_SMTP

 

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