eGov – eGovernment Installation

eGovernment (eGov) – Installation

Overview

The following is intended for initial installation and web site configuration.

System Requirements

Minimum System Requirements depends on the Govern Suite and major release version. See System Requirements.

Installation Steps

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Service Installation

Deployment of Installation pack

Server Configuration

(Simplified Steps)
For server configuration, refer to the complete configuration steps in the user guide below.

  1. Installation of IIS and Framework 4.6
    NOTE: Although efforts have been made to ensure that IIS will run correctly, due to the diversity of versions, additional steps, and changes in the sequence of steps may be required to ensure correct functioning.
  2. Installation of AJAX Extensions
  3. Installation of Crystal Report Runtime
  4. Installation of Oracle Client (Optional)
  5. Verify that GovWin 10.7, or greater is installed
  6. Database Preparation
  7. Install DeployEZ
    OR
  8. Install GNA, Database Preparation, and Resource files
  9. Verify Presence of Key Folders
  10. Launch GNA
  11. Perform Complete Database Reset
  12. Creation of Required Directories
  13. Obtain and Extract Web User Interface File
  14. Create Application Pools
  15. Create Web site (Optional)
  16. Convert the eGov Folder to an Application
  17. Create a Virtual Directory (Optional for Crystal Report Viewer)
  18. Create a Directory for Multimedia Documents (Optional Virtual Directory)
  19. Set ASP.NET Version to 4 (for IIS 6.1 or earlier)

Web site Configuration (Simplified Steps)

  1. Create a Webskin
  2. Configure your Dynamic Web Search
  3. Configure your Web site
  4. Use Web Config Editor
  5. Set up Web eProfile Parameters
  6. Design and Create your Menus
  7. Set up Private Names & Addresses (As Required)
  8. Configure ePayment Parameters (As Required)
  9. Configure ePermits (As Required)
  10. Configure Fields that are viewable on Web (As Required)
  11. Configure eRenewal Activity Steps (As Required)
  12. Configure eRemittance Web Layout (As Required)

 

Testing and Troubleshooting

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Development Testing – Direct Report Viewer

(Release 6.1.1506)
For development testing, this is a direct link to the e-Government eportal (no credentials or login are required). The link will show the report without any interaction by the user. The name of the report and the parameters and parameters names are passed through the URL that is entered.
Details of parameter:

  • REPORTNAME – This is the report file name without a file extension. The folder where the report is placed inside the configured in the web.config file. The parameter used is the same one used for all reports. The configuration string is a follows:
  • <add key=”GovernSoftware.WebReportDirectoryPath” value=”C:inetpubwwwrootDEMO_REPORTSSHN” />

Where

  • reporttitle = This is the report title that is displayed in the middle of the report viewer screen.
  • pn1 = parameter Name
  • pv1 = parameter value

 

Installation Best Practices

Using Private Names by Departments
In Development – For organizations using private names by departments, it can be a challenge to set-up the web user that can navigate and access the different features.
It is recommended to create a username password instead of using public access via the email address.
Multiple web sites should be considered for additional control.
Please contact R&D for more information.

Documentation

Click to view the .PDF draft version of the eGovern Guide to Deployment on Windows Server 2016.

See Also

  • eGovern – Administration – Configuration of the eGovern – Public Self Service Portal is carried out with the Govern New Administration (GNA) Release 6.0 and Govern Admin 10.7 in Govern for Windows. Click to view eGovern specific menus and parameters in GNA.
  • Schemas – The following link is to a schema of the suggested network configuration for the eGovernment Public Web Portal. eGovNetwkCfg61x_Rev01.pdf

 

 

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eGov – eGovernment Product Map

eGovernment Product Map

[Ongoing Development]

System Product Map

General Information

Section Status Product Code / Product Page Description Supporting Info Developer Technical Information
General 201 eGoverment System Overview
201-all-egov-wnew What’s New
201-all-egov-install System Installation & Requirements
201-all-egov-config System Options Configuration & Best Practices
201-all-egov-faq Frequently Asked Questions

 

Options and Features

Section Status Product Code/ Product Page Description Supporting Info Developer Technical Information
Features 201-fea-eportal ePortal
Web site and Menu setup
201-fea-eprofile eProfiles
Web user Profile setup
201-fea-eSubscribers eSubscribers
Subscriber service for notaries, contractors, cpa’s, etc.
201-fea-ePayments ePayments
Cash Collection on eGovern
Payment Processors
201-fea-eRemittance eRemittance for Business Tax
Business Tax Filings and Payments
201-fea-ePermitting ePermitting
On-line permitting
201-fea-eRenewals eRenewals for Licenses
On-line renewal of permits and licenses
201-fea-AddedFields NEW Feature to group Added Fields for the eGov (Web Only) EPlante
201-fea-STFileApplications Responsible for ST Filing of Applications (Web Only) HAlonso

 

Configuration

Section Status Product Code/ Product Page Description Supporting Info Developer Technical Information
GNA 103-egov-parm-General General eGovern Parameters setup
103-egov-parm-AR Accounts Receivable Parameters
103-egov-parm-ST Business Tax Parameters
103-egov-parm-WM Land Management Permits & Inspections Parameters
103-egov-parm-UB Utility Billing Parameters

 

Batch Processes

Section Status Product Code/ Product Page Description Process Name Supporting Info Developer Technical Information
Features 101-wb-bp-001 NEW ST eProfile email Registration Request

 

Reports

Section Status Product Code/ Product Page Description Process Name Supporting Info Developer Technical Information
Features

 

 

201-all-egov-map

 

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Govern Product Catalog

The Govern Product Catalog

The Govern OpenForms Product Suite is a state-of-the art suite of applications designed for state, provincial, and local governments.
Govern applications and modules are built upon a centralized database. This promotes inter-departmental communication and offers management the visibility they need to lead while maintaining appropriate security access rights.
Designed with growth and individuality in mind, the Govern Software adapts to the customer’s business processes and supports their specific needs, and not the other way around.
The main application suite consists of the following:

NOTE: The following information is displayed with arrows that expand and collapse the associated information. Click the arrow to selectively display or hide the relevant information. If you would like to display all content on the page, click “Show All“. Click “Hide All” to collapse the information.

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Requirements

General Requirements

Govern Product Suite System Requirements document lists the recommended requirements for all applications in the Govern Product Suite. See System Requirements.

 

Technical Installation

This section is intended for Technical Service personnel to cover and review the best practices and the steps required when starting a new customer installation.
To find out what database to use, what are the best practices, etc, please click on the Installation page.

Applications

Deploy EZ

Govern Deploy EZ is used for creating and updating your Govern deployments. With Deploy EZ, you can manage all your deployments from one application and one central location. Click for Details.

 

Govern

Govern is the user data entry application in the Govern OpenForms Product Suite.
It is used for creating and maintaining records for all the Govern Standard Features and modules: CAMA Mass Appraisal, Tax, Property Control, Name and Address, Accounts Receivable, and so on. Click for Details.

 

Security Manager (SM)

The Security Manager (SM) is used for defining security for all applications in the suite. Security can be defined at multiple levels, from the application to the individual menu items, or from the Profile to the form. Further granularity can be obtained through the OpenForms Designer (OFD) for the entity, the group box, or right down to each field on the entity. All security changes are then synchronized with the Govern application. Click for Details.

 

Govern New Administration (GNA)

Govern New Administration (GNA) is used for the configuration and administration of the Govern OpenForms Product Suite. It is used for everything from managing your database connection keys, setting up your Profiles, defining the SQL queries and expressions, importing files from one Govern database to another, to setting up your batch processes. Click for Details.

Options (tab)

  • Language (Options group)
  • Configuration (Diagnostic group)

 

 

Parameters (tab)

  • General Connections Parameters (System Parameters group)
  • General Settings Editor (System Parameters group)
  • User Maintenance (System Parameters group)
  • Department Maintenance (System Parameters group)
  • User Registry Editor (User Parameters group)

 

 

Application Configurations (tab)

  • Manage Web Site (Web Configuration group – eGov)
  • Manage Web Skin (Web Configuration group – eGov)
  • Open Web Config Editor (Web Configuration group – eGov)
  • Fields Exclusion (General group)
  • Real Property (Govern Tax group)
  • Personal Property (Govern Tax group)
    • General Parameters
    • Levy Codes
    • Exemption Codes
    • Levy Groups
    • Exemption Groups
    • Depreciation Tables
    • Categories and Items
    • Adjustments
    • Copy To Year
  • Motor Vehicle (Govern Tax group)
    • General Parameters
    • Levy Codes
    • Exemption Codes
    • Levy Groups
    • Exemption Groups
    • Copy To Year
  • Aircraft Excise (Govern Tax group)
    • General Parameters
    • Aircraft Manufacturers
    • Levy Codes
    • Exemption Codes
    • Levy Groups
    • Exemption Groups
    • Depreciation Tables
    • Copy To Year
  • Boat Excise (Govern Tax group)
    • General Parameters
    • Levy Codes
    • Exemption Codes
    • Levy Groups
    • Exemption Groups
    • Depreciations
    • Copy To Year
  • Business Tax (Govern Tax group)
    • General Parameters
    • System Entity Configuration
    • Categories
    • Categories Forms Setup
    • Periods
    • Copy To Year
  • Accounts Receivables (Govern Tax group)
  • Mass Appraisal (CAMA)
    • General Parameters
    • Compute System Entity Configuration
    • Tables Maintenance
      • Single Entry Table
      • Building Structural Elements Table
      • Depreciation Table
      • Income Expense Table
      • Income Rental Detail Table
      • Income Subcategories Table
      • Land Adjustment Table
      • MRA Elements Table
      • Sites Table
    • BSE Templates
    • Income Added Fields
    • Shared Lookup Group Set
    • Copy To Year
    • Initialize Year
  • Utility Billing (Billing group)
    • General Cycles
    • Cycle Codes
    • Service Codes
    • Copy To Year
  • Miscellaneous Billing (Billing group)
    • General Parameters
    • Items
    • Categories
    • Recurring Batch Codes
    • Copy To Year
    • Initialize Year
  • Workflow Management (Workflow group)
    • Kinds and Categories
    • Departments
    • Link Types
    • Organization Calendar*
  • Matix (Matix group)
    Matix is a GIS viewer, that provides state-of-the-art data visualization. These visual representations give the user access to meaningful data and allows them to access the valuable, information contained within their growing database of historical CAMA, and Collections records. Matix is a product that encompasses CAMA records, GIS layers and images within one application. Click for Details

 

Editors (tab)

 

  • Profile Editor (Editors group)
  • Field Mask Editor (Editors group)
  • Constant Value Editor (Editors group)
  • Shared Expression Editor (Editors group)
  • Queries Editor (Editors group)
    • Select Query Editor
    • Action Query Editor
  • Formula Editor (Editors group)
  • Logical Expression Block Editor (Editors group)
  • External Command Editor (Editors group)
  • Number Format Editor (Editors group)
  • Text Style Editor (Editors group)
  • System Validation Table Editor (Editors group)
  • User Validation Table Editor (Editors group)
    • Regular
    • Accounts Receivables
    • Mass Appraisal
    • Miscellaneous Billing
    • Property Control
    • Tax Billing
    • Utility Billing
    • Workflow Management*
  • Data Mapping Editor (Editors group)
  • Resource File Editor (Editors group)
  • Batch Process Definition Editor (Editors group)
  • Dynamic Search Objects (Dynamic Search Configuration group)
  • Dynamic Search Styles (Dynamic Search Configuration group)
  • Dynamic Search Groups (Dynamic Search Configuration group)

 

Utilities (tab)

 

  • Active Directory Integration Tool (Utilities group)
  • Connection Key Management (Utilities group)
  • General Connection Parameters (Utilities group)
  • Database Verification (Database Utilities group)
  • Database Conversion (Database Utilities group)
    • MA Parameter Tables
    • Mass Appraisal Tables
    • Formula to Expression
    • Workflow Management
  • Database Extraction (Database Utilities group)
  • Export Data to File (Import Export Tools group)
  • Import Data from File (Import Export Tools group)
  • Mobile (Mobile group)

 

Tools (tab)

 

  • Govern Suite Applications

 

Help (tab)

 

  • Help
  • About GNA

 

Year (tab)

  • Current Year

 

 

Govern Business Entity Designer (BED)

The Govern Business Entity Designer (BED) is used for creating the business models for the Govern forms. This is where you map the Govern database tables and columns to the user entities and fields. Click for Details.

 

Govern Open Forms Designer (OFD)

The Govern OpenForms Designer (OFD) is used for designing your Govern user data entry forms. It provides a user-friendly GUI and simple drag and drop tools. Your forms are available in Govern in real time, as you create them. You can define the properties and security all in the same application. Click for Details.

 

Govern Scheduler Console (SC)

The Govern Scheduler Console (SC) is used for monitoring your scheduled batch processes. View and monitor all the scheduled batch processes in your deployment in a single application. At the same time, access multiple logs, reports, and attachments from previously run and just-run processes. Click for Details.

 

Govern Query Tool (QT)

The Govern Query Tool (QT) can be used as a stand-alone application. It is automatically integrated with the Govern OpenForms application. It can be integrated with Govern for Windows. It facilitates the creation of SQL selection queries and can be used in a variety of ways. Click for Details.

 

System Options

mGovern – Your Mobile Solution

The mGovern – Mobile Solution provides a secure, user-friendly interface for transferring property records from the office server to a mobile device. It also allows for updating records in the field over a wireless connection or when disconnected from the office server. Records are kept up to date and synchronized on both the Mobile device and the Office server. Click for Details.

 

eGovern – Self Serve Portal

The eGovern – Self Serve Portal is a secure, user-friendly interface for transferring property records from the office server to a mobile device. It also allows for updating records in the field over a wireless connection or when disconnected from the office server. Records are kept up to date and synchronized on both the Mobile device and the Office server. Click for Details.

Modules

Standard Module Features

The standard (std) module consists of features, forms, form controls & action buttons, batch programs, etc. that are used throughout the system or that are shared by multiple application modules. Click for Details.

 

Utility Billing (UB)


NEW! The Utility Billing (UB) system is designed to handle multiple types of services including water, sewer, refuse, electric, gas and more. The system maintains a single account number for ease of use and customer inquiries. A many-to-many relationship exists so that multiple meters and reading devices can be linked to an account. With a flexible rate structure, it is possible to have multiple services assigned to multiple meters or devices. Click for Details.

 

Property Control (PC)

Govern’s Property Control Profile creates and maintains attribute data that may not be otherwise maintained by the integrated applications in the Govern
suite. It also merges and extracts data from various sources to continuously
improve and refine the quality of the available data. Click for Details.

 

Name & Address (NA)

Not Available. Click for Details.

 

Accounts Receivable (AR)

Governs’ Accounts Receivable (AR) and Cash Collection (CC) module are used for the collection and recording of payments. The system has been designed for use by cashiers and accounting departments that are working directly with the public, and processing payments that are required by a local government. The Govern application allows for Inquiry on customer accounts and open invoices. Reports may be requested at any time to provide detailed balance, accounting and management information. Click for Details.

 

Delinquency (DL) / Bankruptcy (BK)

The Govern OpenForms Suite of applications provides two subsystems for managing delinquent accounts, they are Delinquency Collection and Bankruptcy Management. Both of these subsystems are linked to the account by Name (NA_ID); the Delinquency Collection module may also be linked by Parcel (P_ID). Both of these subsystems share a similarity in their configuration and functionality. They are reliant upon the Govern Accounts Receivable (AR) module for their administrative configuration and management. Note that accounts must be posted in Governs’ AR before they can be transferred to either the Delinquency or Bankruptcy subsystems. Click for Details.

 

Miscellaneous Billing (MB)

Governs’ Miscellaneous Billing (MB) module is a flexible invoicing and collection system. It can be used for special or occasional invoicing functions such as transportation costs or courier fees that do not easily fit into any other category. The system facilitates the entire billing process for miscellaneous charges, by updating the Accounts Receivable (AR) records and calculating financial and past due account charges, for all bills. This system can be integrated with the General Ledger (GL) for automatic updates. Click for Details.

 

Mass Appraisal (CAMA)

The Mass Appraisal CAMA module was designed to appraise and manage information for Buildings, Land, Personal Property, and Sales for a property, or group of linked properties. Mass Appraisal Building information is used for maintaining information on the buildings associated with a property. It provides numerous tables and codes that can be customized to meet the needs of your organization for appraising the value of a building. In addition, it provides tools for creating building sketches. Click for Details

 

Tax

Self-Reported Business Tax (ST)

 

Real Property Tax (RE)

NEW! Govern’s Tax Billing (Real Estate) module is a complete, easy to use and comprehensive system. Integrated with Property Control, Mass Appraisal, Utility Billing, Special Assessment, Accounts Receivables and Cash Collection, the system is able to receive all changes and evaluations made to the property database. The system improves accuracy and reduces the billing preparation period, thus providing a faster return on tax payments. All tax bills, including penalties and interest due are automatically calculated.
Click for Details.

 

Personal Property Tax (PP)

 

Motor Vehicle Tax (MV)

T/C. Click for Details.

 

Boat Excise Tax (BT)

T/C. Click for Details.

 

Aircraft Excise (AC)

T/C. Click for Details.

 

 

(*Products or modules that are in development)

 

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eGovern – Public Self Service Portal – What’s New

e-Government – Public Self Service Portal – What’s New

Version 6.0 | 6.1

Overview

The following is a non-exhaustive compilation that lists recently updated topics related to the Govern for OpenFormsTM eGovernment – Public Self Service Portal system option.

 

What’s New!

eGov – Upgrade Web User Interface

Upgrade of the eGovernment – Public Self Service Portal Overview The Govern Public Web Portal is an e-Government services application

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3rd Party – PaymentUS

PaymentUS (Payment Processor) Overview PaymentUS is a payment processor integrated in the e-Govern suite. When implemented with the eGovern, this

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eGov – Configuration

Configuration of the eGovernment – Public Self Service Portal Overview When users arrive at the home page and access the

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eGov – Parameters

eGovern – Public Self Service Portal (Admin Parameters) Overview Configuration of the eGovern – Public Self Service Portal is carried

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201-all-egov-wnew

 

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