308-icloud

Integration – Invoice Cloud

Version 6.0

Overview

Governs’ Invoice Cloud integration provides an invoice presentation / payment solution using Invoice Cloud. With Invoice Cloud integration Govern users have 24/7 access to on-line bills and flexible payment options that include all major credit/debit cards and eChecks.
Invoice Cloud consists of 2 major areas. Batch Functions that can be scheduled to send Billing Information reports to Invoice Cloud and the AR & CC Cash Collection Service.

Requirement

Integration needed with invoice cloud. We need to make a new service that:
1. Allows Payments
2. Allows Payment Reversal
3. Update Paperless status for Mailing Index
4. GetArBalances
See AR/CC Web Service

The following actions are also needed:
1. Generate a Summary Account Balance and send it to an FTP
2. Generate a Detail Account Balance (bill) and send it to an FTP

Tax & UB Bill

Tax and Utility Billing PDF Bill

Account Balance Extract

Account Balance Extract is created and push to the FTP.
Work Order for Code: WALGOL1202
Crystal reports that show the balance for each NA_ID

Batch Processes

Consists of 2 batch process that generate reports in CSV format.

1) Batch process – Invoice Cloud Balance :
UI : ComboBox SubSystems (only RE, PP, UB)
Nb. Activity days Add to the report all entries in AR_Master having activities (all activities in AR_DETAIL except payment from InvoiceCloud) in the X last days of activity.

2) Batch Process – Invoice Cloud Invoice :
. UI : ComboBox SubSystems (only RE, PP, UB) ComboBox SubSystems (only RE, PP, UB)

a) subsystems : RE, PP :
UI : Year, Installment
File Name to generate : XXXXXX_RE_TimeStamp.csv or XXXXXX_PP_TimeStamp.csv

b) Subsystem : UB :
UI : ComboBox : Posting ID – Posting Date (From table UB_POST_MASTER)
File Name to generate : XXXXXX_UB_TimeStamp.csv

The Total Billed should be the Sum of Amounts from AR_DETAIL where type = ‘INV’ and having Creation_Date = Posting_Date

Supporting Documents

Click on the links below to view the .PDF document.

Right-click on the links below to down the view the .PDF document.

To download the Excel files below, either right click on the link and select “Save Link As…” from the menu, or click directly and select the option to open in Microsoft Excel.

To download the .CSV files below, right click on the link and select “Save Link As…” from the menu. The file may then be opened in an application like Microsoft Excel.

SQL for the INVOICE

SELECT "AR_MASTER"."SUB_SYSTEM", "AR_MASTER"."YEAR_ID", "AR_SUMMARY"."INSTALLMENT", "AR_SUMMARY"."AR_ID", "NA_MAILING_INDEX"."NA_ID", "NA_NAMES"."FREE_LINE_1", "NA_NAMES"."STREET", "NA_NAMES"."CIVIC", "NA_NAMES"."PRE_DIR", "NA_NAMES"."S_SUFFIX", "NA_NAMES"."POST_DIR", "NA_NAMES"."SEC_ADD_IND", "NA_NAMES"."UNIT", "NA_NAMES"."CITY", "NA_NAMES"."STATE", "NA_NAMES"."ADD_LINE_A", "NA_NAMES"."ZIP_POSTAL", "NA_NAMES"."EMAIL", "NA_NAMES"."NAME_2", "AR_MASTER"."SORT_KEY", "AR_SUMMARY"."PRINCIPAL", "NA_MAILING_INDEX"."SUB_SYSTEM", "NA_MAILING_INDEX"."PRIMARY_INDEX"
FROM (("Waltham"."dbo"."AR_MASTER" "AR_MASTER" INNER JOIN "Waltham"."dbo"."AR_SUMMARY" "AR_SUMMARY" ON "AR_MASTER"."AR_ID"="AR_SUMMARY"."AR_ID") LEFT OUTER JOIN "Waltham"."dbo"."NA_MAILING_INDEX" "NA_MAILING_INDEX" ON ("AR_MASTER"."P_ID"="NA_MAILING_INDEX"."REF_ID") AND ("AR_MASTER"."SUB_SYSTEM"="NA_MAILING_INDEX"."SUB_SYSTEM")) LEFT OUTER JOIN "Waltham"."dbo"."NA_NAMES" "NA_NAMES" ON "NA_MAILING_INDEX"."NA_ID"="NA_NAMES"."NA_ID"
WHERE "NA_MAILING_INDEX"."PRIMARY_INDEX"=-1 AND "NA_MAILING_INDEX"."SUB_SYSTEM"='UB'
ORDER BY "AR_SUMMARY"."AR_ID"

SQL for the BALANCE

SELECT "AR_MASTER"."SUB_SYSTEM", "AR_MASTER"."YEAR_ID", "AR_SUMMARY"."INSTALLMENT", "AR_MASTER"."AR_ID", "AR_SUMMARY"."AR_ID", "NA_MAILING_INDEX"."NA_ID", "NA_MAILING_INDEX_1"."NA_ID", "AR_SUMMARY"."BALANCE", "NA_MAILING_INDEX"."SUB_SYSTEM"
FROM (("Waltham"."dbo"."AR_MASTER" "AR_MASTER" INNER JOIN "Waltham"."dbo"."AR_SUMMARY" "AR_SUMMARY" ON "AR_MASTER"."AR_ID"="AR_SUMMARY"."AR_ID") LEFT OUTER JOIN "Waltham"."dbo"."NA_MAILING_INDEX" "NA_MAILING_INDEX" ON ("AR_MASTER"."P_ID"="NA_MAILING_INDEX"."REF_ID") AND ("AR_MASTER"."SUB_SYSTEM"="NA_MAILING_INDEX"."SUB_SYSTEM")) LEFT OUTER JOIN "Waltham"."dbo"."NA_MAILING_INDEX" "NA_MAILING_INDEX_1" ON ("AR_MASTER"."UB_ID"="NA_MAILING_INDEX_1"."REF_ID") AND ("AR_MASTER"."SUB_SYSTEM"="NA_MAILING_INDEX_1"."SUB_SYSTEM")
WHERE "NA_MAILING_INDEX"."SUB_SYSTEM"='RE' AND "AR_MASTER"."YEAR_ID"=2012 ORDER BY "AR_MASTER"."AR_ID", "AR_SUMMARY"."INSTALLMENT"

Installation of Web Services

Invoice Cloud Web Service (Release 5.1)

To install the following are the installation steps for the Invoice Cloud Web Service:

  1. Deploy the Release 5.0.9 of the Resources Files.
  2. Install and configure the WCF Accounts Receivable API [Filename: WCFAccountsReceivableAPI.zip].
  3. Modify the web.config file to use the GoverNetConfig.xml of the deployment [Location: In the root of the specific deployment folder]
  4. When installing Release 5.1 of the web service, administrators will need to manually create the following table in (Table: NA_NAMES: WEBPROFILEACCESSRT (Smallint, Allows Null). This field was added to provide support for the eGov and is used in the business rules of the Names.

Verification of the Service

The WcfTestClient.exe application is used to test the web service. This application can be obtained on the Govern FTP site or from Govern Technical Support: WCF Test Application.zip. For additional details regarding testing Govern Web Services

What’s New!

Release 6.0
The two (2) Govern batch processes that are associated with the Invoice Cloud process for Real Property and Personal Property modules have been modified to allow them to identify required InvoiceTypeID’s that match with AR Cycle codes for Real Property (RE) and Personal Property (PP). Release 1703.06

Prior to release 6.0 of the Govern Web service, manual changes were required to be made during the installation of the Invoice Cloud Web Service:

  • Modify the web.config to use the GovernNetConfig.xml file located in the deployment root directory.
  • Create (Table: NA_NAMES.WEBPROFILEACCESSRT), with properties set to (smallint, allow NULLS).

The above steps are no longer required, they are automatically created when the Database Verification process is run in the Govern New Administration (GNA).

Related Topic(s)

Govern API and Service

 

 

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Govern DeployEZ

111-(ico)-DEZ-[v6.0].png  Govern DeployEZ

Overview

Govern DeployEZ is used for installing the applications, resource files, custom controls, and Help files required for the Govern OpenForms Product Suite, in other words for installing everything that you need for your deployment.

With Govern DeployEZ, you can:

  • Maintain all the deployments required by your organization from one central location on a Web server.
  • Install all administrative and user applications, in the Govern OpenForms Product Suite from this location.
  • Create customized deployment packages to meet the requirements of all your end-users and system administrators.
  • Maintain multiple versions of the same applications to meet the different needs of your organization, such as testing and production.
  • Roll back to an earlier version easily and seamlessly.
  • Ensure that only one version of a deployment is created at a time with the automatic lock.
  • For the overview document see 111-Install-DeployEZ

 

Read More...

 

Documentation

Documents related to the Govern DeployEZ application include the following:

Govern DeployEZ
This document describes how to install, uninstall, and configure Deploy EZ. It provides the step-by-step procedures for Creating a new deployment and updating an existing one.
See 111-all-deployez -GovernDeployEZ-(man)-[v6.0].

Steps to Follow When the Update is Complete

Perform the following steps when the new deployment is complete, but before making the applications available to the users.

  1. Run a Database Verification.
    This step verifies that the stored procedures are valid, it verifies the database tables and ensures that there are no errors in the database structure. It rebuilds the user and system validation table and verifies the table indexes. Refer to the Govern New Administrator (GNA) documentation for further details.
  2. Launch the Govern Scheduler and restart the Scheduler Service. Ensure that no one is running a scheduled batch process when you perform this step. The Scheduler Service automatically checks for new batch process and updates the existing ones at startup. It automatically updates the Govern Scheduler application. Refer to the Govern Scheduler guide for further details.
  3. Define the Report Configuration parameters in GNA. See the following section.

Downloading Reports

To download the Govern standard reports for your deployment:

  1. Launch DeployEZ.
  2. Create a new deployment or update an existing one.
  3. For this deployment ensure that the Govern Standard Reports option is selected.
  4. When the deployment is complete you can verify the following folders in the Deployments folder:
    Reports: The latest reports are extracted from a zip file and loaded to this folder.
    Binaries > REPORT: This folder contains a sub-folder for each release and version that you have downloaded. The reports that downloaded with each version are found in the sub-folder
  5. Launch GNA.
  6. Select Parameters > General Settings Editor.
  7. Select Report from the Registry Filter drop-down list.
  8. Ensure that the patch is correctly set in the Standard Report Path for Crystal Reports or SRSS accordingly.

Videos (Restricted – Internal Access Only)

This video provides an overview of Govern DeployEZ.Short tutorial for first time users.
The video will open in a separate tab.

  • Getting Started with DeployEZ – For first time users.
  • Installing DeployEZ – Learn how to install the Govern Deploy EZ application.
  • Configuring DeployEZ – Learn how to configure Govern Deploy EZ for your deployments.
  • Creating a Deployment – Learn how to create a Govern OpenForms deployment with DeployEZ
  • Updating Deployments – Learn how to update an existing deployment
  • Uninstalling – Learn how to uninstall, reinstall, or roll back a Govern OpenForms deployment.
NOTE: If you are changing your deployment server or uninstalling your current deployment, ensure that you remove the configuration file. Verify the configuration path in the Govern DeployEZ 6.0 guide.

Installation Notes

System Requirements Release 6.0
Installing DeployEZ
Uninstalling DeployEZ

Troubleshooting

Reinstalling DeployEZ

You may want to reinstall Deploy EZ if you are changing the Deployment Server or the deployment path. In order to do this, you must completely uninstall Deploy EZ.

Uninstalling DeployEZ

Instructions for completely uninstalling Deploy EZ are provided in the following link.
Uninstalling Deploy EZ

NOTE: The paths for uninstalling certain files are different depending on whether you installed Deploy EZ release 6 or release 5.1 or 4.7.I

 

See Also

Download Govern Pre-release Versions

Release Notes

Govern

 

What’s New

Download Govern Pre-release Versions

Pre-release versions of the Govern application can contain features that are in the current branch for early testing in our clients’ production environments. Although still in active development, they are supported. These versions can be downloaded for creating deployments. Click here for details.

Govern Release Notes

Govern Release Notes can now be found through the DeployEZ application. As an administrator, when you are downloading Govern binaries, links to view associated release notes will be displayed. It will be necessary to ensure that you are updated to the latest version of DeployEZ. Click here for details.

Govern DeployEZ has a whole new look and feel compared to version 5.1 and prior. It is now a ClickOnce application. It is maintained on a Web server and installed from a Web link. Whenever you launch the application from your computer, a verification is made, and if a more recent version exists, it is used. This ensures that all users have the latest version and all the latest features of DeployEZ.

DeployEZ is not tied to any one Govern OpenForms release. You can use it to install any version of any application. When creating a deployment directory for Govern DeployEZ, you are required to use the UNC format. If you try to enter a drive name in a mapped drive, an error occurs and you are unable to continue:
[Version 6.0.0.58] Prior to this version a folder called MS Govern was created in the deployment server root directory. This folder is no longer needed and can be deleted.

 

 

111-all-deployez

 

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Govern Quick Search

Govern Quick Search

Release 6.0.1707 | 6.1 1707

Overview

An alternate search interface is available to the Govern user. The Quick Search differs from the traditional search interface in the sense that it bears a closer similarity to the search and results interface that is often associated with search engines. When correctly configured, this search interface is available through the Govern ribbon. Note that this search is in addition to the KB Search that is also located in the upper right hand corner of the interface.

NOTE: This feature should not be confused with the Self Reported Business Tax (ST) Save and Search feature, that may also be referred to as a quick search.

User Interface

Keyboard Shortcuts

The Quick Search and other search interfaces are accessible through the following keyboard shortcuts:

  • Quick Search: F3
  • Advanced Search: Alt + F3
  • Saved Datasets: Ctrl + F3
  • Query Tool: Shift + F3

Available Search Type (Views)

Standard Views are available to the user; these are part of Governs ViewsScripts.xml resource files. Standard views include a Search for Property records (V_INDEX_PROPERTY), a Search for Self Reported Tax records (V_INDEX_SRT), and a Search for Name records (V_INDEX_NAMES)

Conditions for Functioning of Views

The Quick Search is a standard Govern Control. In order for this control to function correctly, the associated views must adhere to the following standard rules:

  • The nomenclature of the View must begin with by V_INDEX_ for standard views and VW_INDEX_ for custom views
  • There must be a unique ID column
  • The View must have a Title column
  • Although the search will still search in the column, the description will use any column not ending with _h

Search results will be presented on 2 rows, the first will be the Title, the second a Description.

Configuration

The first requirement for installing the Govern Quick Search is to install the Elastic Search Service.

Installation of ElasticSearch

Details about the Elastic Search service can be found at the following link: https://www.elastic.co/guide/en/elasticsearch/reference/current/install-elasticsearch.html#install-elasticsearch
When installing with the MSI package option, you may use the following:
1. Download the MSI package and run it.

NOTE: Java is required in order for Elastic Search to run. If not installed, the installer will give a notification. If not installed, you can download the offline Java installer from the following location: https://java.com/en/download/manual.jsp. Install Java and re-execute the Elastic Search installer. Governs’ implementation of Elastic Search will support versions 11 through 15 of Java.

2. Install ElasticSearch with the default directories and ensure you select the Install as a service option. You may reference the screen shots in the Elastic Search Install Screens that can be found in the docuementation; see below.
3. For the Cluster Name you can keep the suggested name or make another selection. Note down the selected HTTP port, as it will be required later; the default is port 9200.
4. Ensure that the Network host value is completed. This is the name of the server. Note that none of the Plugins options are required.
Once the installation is completed, open Services in windows and make sure Elastic Search is configured as Automatic, and start the service.

About Java Support

As stated, Java is required in order for Elastic Search to run. Governs’ implementation of Elastic Search will support versions 11 through 15 of Java.

Configuration in the Govern New Administration (GNA)

GNA – General Settings Editor

For the next step, additional configuration is required in GNA. Open the GNA application…

  1. Open the General Settings Editor.
  2. Select General as the Registry Filter, and in the Search section locate the Elastic Search URL key. Enter a value like http:servername:9200, where the servername is that of the server where the service is installed, 9200 is the port that was chosen during the installation; Step 3// above.

GNA – Profile Editor

Index Refresh Batch Process

In order to have access to the Quick Search, you will need to setup and run the Quick Search Refresh (101-std-bp-010) batch process. This batch process is used to rebuild indexes used by the quick search. If this batch process is not present in the list under the Batch Processes tab in Govern, it will need to be added to the profile. This is done through the GNA Profile Editor. Refer to the Profile Editor page for instructions on how to add a batch process.
In Govern, by default, after running the Verify Database Process, the batch definition and the schedule to run the batch process is generated. The batch process is scheduled to run once a day in Full Mode, and every 5 minutes in Refresh Mode.
The batch process will search for all views created in the database that begin with V_INDEX or VW_INDEX, and refreshing them using the buffer parameter. Alternatively the process will completely build, or if already existing, rebuild the indexes.

Search Parameters

There are three (3) Search parameters that are required to be configured in the GNA Profile Editor.

Configuration of Profile Editor Search group parameters

Default eStyle – Selecting an eStyle will remove the selected eGroup.
Default eGroup – When an eGroup is selected, it will remove the selected eStyle.
Quick Search Index Group – The Quick Search Group is used for the Quick Search of the Profile.
NOTE: Additional Quick Search Index groups can be created using the Quick Search Index Group Editor.
When saving the profile, at least one of the searches must be selected.

NOTE: When exporting and importing a profile, indexes from the Quick Search Group associated with a Profile will be automatically exported/imported.

Govern Security Manager (GSM)

In order to provide security parameters for this feature, there is a new node for the Quick Search in the Govern Security Manager (GSM).
To locate the node to secure in the GSM, in the left hand pane, select Applications > Govern > Menu > View > Data Sources > Quick Search. Refer to the GSM page for instructions on how to secure an application.
When security is not enabled, i.e. OFF, Govern users will not see the Quick Search icon in the View (tab) > Data Sources (group) section in the Govern ribbon. Users without permissions that attempt to access the Quick Search, will be presented with the standard Govern restricted access screen.

Using the Quick Search

Differences between Search All vs Specific Index

The Search All option allows a user to perform a search on ALL indexes associated with the Profile. If a specific index was selected then the search will be performed only on that selected index.

NOTE: Search All will use the boost specified to an index in GNA to order the Search Results. You will see a tag to indicate which index the Search Result came from in the Search All option.

Switching between indexes

In order to switch between indexes, you must click on the index name. The currently selected index will be underlined. The index name that is displayed is the name of the view without the prefix and underscores and title cased.
For example if you create a view named VW_INDEX_COMPANY_ONLY then the display name will be Company Only.

Search within a Specific Index

Searching within a specific index allows users to restrict search results to a specific index as well allowing them to search a specific column.

Column Specific syntax

The Column Specific Search enables a user to specify on which column a text string should be search.
Syntax – Field followed by “:” then by the text string to search for.
If the user selects a specific index all available fields will be available in the search box context menu. The context menu can be displayed with a Right-Click within the area of the Search field.
For Example: the following… street:freeway
This is an indication that the text string “freeway” must be located in the street field. Therefore, even if there was a record with an email like “freeway@example.com”, the record will not be returned if the text freeway is not found in the street field.

Using special options

In addition to a normal text search, special characters such as Boolean operators or wildcards may be used to further narrow search results. Listed below are options that are available.

Operators

AND – A search for the results containing the words CRYSTAL AND LAKES. This means that result must contains both the words CRYSTAL and LAKES.
OR – Searching for results containing the words CRYSTAL OR LAKES. This means that result must contains either word, CRYSTAL or LAKES.
* (Wildcard Character) – The wildcard characteris used for performing searches for partially defined strings, e.g. RIVE*. This means that all records containing words starting with RIVE will be returned, e.g. RIVER, or RIVEN.
~ (Fuzzy Character) – The Fuzzy Character tilde (~), allows the search to be more relaxed with its results. Searching for the following string with the tilde, CRYSTEL~, will result in all records containing a word the “sort of” looks like CRYSTEL with a one character difference allowance. The resulting records could contain the following words: CRYSTEL, CRYSTAL, CYRSTEL, CRESTEL, CRYSTEN, and so on.

Clicking on a Search Result

A click on a specific search result will add the ID to the Govern Dataset Treeview, and set all Govern IDs specified by the search result. In addition, if the search result contains a field named “form“, the form with this code will also be opened.

TIP: If you want to know the origin of the information displayed in the search result, i.e. the field it is taken from, place your mouse cursor over the value and the tooltip will indicate which field it corresponds to.

Troubleshooting

Typically issues that may arise with the Govern Quick Search may be related to the installed ElasticSearch service, or port configuration issues with the Windows Firewall.

NOTE: The following troubleshooting actions can only be accomplished by users with administrator level access.

Verify ElasticSearch Service

If the Govern Quick Search is not working after configuration, the first step is to verify that the installed ElasticSearch service is running. This is done through the Windows Services screen.

Additional Verification of Service

Issues with Java

Issues have been known to arise with the setting of the variable JAVA_HOME when installing Java 32bit or 64 bit. Ensure that the correct path is being used as some applications, when installing, may set a path for the JAVA_HOME variable that may not be consistent with other installed applications.

Verify the JAVA_HOME variable

In Windows 7 on a system that had Java 1.7 then upgraded to Oracle Java 1.8 SDK (jdk-8u45-windows-x64.exe) the system JAVA_HOME differed from the JAVA_HOME in the elasticsearch manager and as such a different version of java was in the path. As a result, the ElasticSearch service install failed because the system was unable to load Java 8.
Resolution required the setting of the system JAVA_HOME to the correct folder:

  1. Open Windows File Explorer.
  2. Right-click My Computer
  3. Select Advanced system settings
  4. Select Environment Variables
  5. Select JAVA_HOME
  6. Edit JAVA_HOME to change the value to the correct root folder e.g. C:Progra~1Javajre1.8.0_45
  7. OK twice

Check that JAVA_HOME is set and java works:

  • java -version
  • echo %JAVA_HOME%

If this fails then eleasticsearch-service install won’t work. To fix in a DOS prompt:

  • set JAVA_HOME=C:Progra~1Javajre1.8.0_45
  • path=C:Program FilesJavajdk1.8.0_45bin;%path%

Check the JAVA_PATH value in Elasticsearch manager and fix it if required. Open the manager program from a DOS prompt:

  1. Run elasticsearch-service.bat manager from a DOS prompt.
  2. Click on the Java tab
  3. Click the … button to the right of %JAVA_HOME%binserverjvm.dll
  4. Select the correct JRE folder if required or set the value manually, e.g. C:Program FilesJavajdk1.8.0_45jrebinserverjvm.dll
  5. Click Apply
  6. Select the General tab
  7. Click Start.
  8. Click OK to close the ElasticSearch manager

Removing and re-adding the ElasticSearch service may be needed:

  • elasticsearch-service.bat remove
  • elasticsearch-service.bat install

Browser Verification

Open ElasticSearch in a browser using the settings in configelasticsearch.yml to check that it is running. The URL could be https://MyServer:9200. For example https://localhost:9200/
…where, depending on your configuration, “localhost” would be substituted with the name of the server that the ElasticSearch is running on.

Issues with Windows Firewall

When there are issues with configuring the ElasticSearch, these issue may exist with the Windows Firewall.

  1. When the Firewall Screen is displayed, click Show/Hide Console Tree.
  2. On the left hand pane, right click Inbound Rules and select New Rule.
  3. In the New Inbound Rule Wizard form, select Port, click Next.
  4. At the Protocol and Ports step, select TCP; click on Specific local ports and enter 9200.
  5. Click Next.
  6. At the Action step, select Allow the connection; click Next.
  7. Set the rule to apply for Domain, Private, and Public by selecting the check boxes.
  8. Click Next.
  9. At the name screen, enter a descriptive name for the rule; click Finish.

Modifying a Preexisting Rule

If a rule has already been created and it needs to be modified you can go back to the Windows Firewall screen. Typically the modification involves adding an additional port number.

  1. Open Windows Firewall.
  2. On the left hand pane, click Inbound Rules.
  3. Under the Inbound Rules pane, locate ElasticSearch Rule. Note that this is the name that was given to the rule when it was first created.
  4. Right click ElasticSearch Rule and select Properties from the floating menu.
  5. Click on the Protocol and Ports tab.
  6. Configure the Protocol type as TCP.
  7. Add another port specified for the ElasticSearch in the Local port parameter; select Specific Ports, and add 9300 to the 9200, separated by a comma and space.
  8. Click OK.

Documentation

Click here to link to the documentation for this feature:

Related Topics

Govern Search
Quick Search Index Group Editor
Govern Search Technical Specifications

Dynamic Search Objects
Dynamic Search Styles
Dynamic Search Groups
Govern New Administration (GNA)

 

 

101-std-fea-034

 

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AR / CC – API Web service

Accounts Receivable (A/R) & Cash Collection (CC) API WEB Service

Overview

The Govern Payment Notification Web Service service is mainly used when cash is collected via a 3rd party software.

Installation and Setup

In Deploy-EZ:

  • Download the Binaries for the required release (4.7, 5.1, 6.0., 6.1…)
  • Deploy and Install the Govern WCF Service (Standard bundle with PC&GIS, AR&CC) for each deployment

For more information, see Download and Install on Govern API and Services main page.

What’s New!

AR Web Service for Key Bank (TM)

Key Bank’s web-based CSR Application (Payment Center) is used to process credit card transactions from cashiering stations. Govern provides a Payment Notification Web Service that can be utilized by Key Bank’s payment processing applications; Govern is used for Cash/Check transactions. In order to accommodate this process, a new method (AR_ExecutePaymentKeyBank) was added to the Govern A/R Web Service to support the Key Bank payment notification. This method uses key-value pairs as input parameters. For method details, refer to the updated Govern Accounts Receivable and Cash Collection API Web Service document. See Documentation section below.

Documentation

 

 

402-arccservice

 

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Govern for Windows Installation

Installing Govern for Windows Release 10.8

Overview

This page contains links that describe how to install Govern for Windows™, Release 10.8 (Govern), on a network, where no previous version of Govern exists. It
consists of four parts: an overview, followed by procedures for installing the software on the network, the client PCs connected to the network and on
laptop computers that can be used either online or off-line.

Procedures for upgrading to release 10.8 from a previous version are described in the Upgrading to Govern for Windows, Release 10.8 section of the document that is available below. In addition procedures for installing Crystal Reports and Melissa Address Verification third-party software are provided.

Documentation

Click to select the Govern for Windows Getting Started User Guide.

Installation

Download Govern for Windows full installation pack for 10.8

NOTE: Contact Govern Support for the address to download installation packs

Related Topics

Upgrade to the Latest Version of 10.8

 

 

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Govern Scheduler Version 5

Overview

NOTE: The following page is intended for version 5 and lower of the Govern Scheduler Console (SC) application.

The Govern OpenForms product suite gives you a lot of flexibility for setting up and running batch processes. You can now:

  • Customize the list of batch processes that appear in Govern.
  • Add as many or as few batch processes as are required for your organization.
  • Set the transaction type and mode.
  • Add automatic e-mail messaging.
  • Add reports or attachment.
  • Define a network path or FTP site for saving or uploading the attachment.
  • Set up schedules to run processes at a later time or on a regular basis.
  • Apply security so that only authorized users can view certain batch processes.

With the Govern Scheduler, you can:

  • Monitor and track your Govern batch processes in one central location.
  • View the progress of batch processes as they run.
  • Modify or delete any scheduled process to which you have access permissions.
  • View logs and details on previously-run batch processes.
  • View reports generated from previously-run processes.
  • Monitor the Govern Scheduler Services

Installation

For details on installing the Govern Scheduler, see Installation.

Documentation

Govern Scheduler guide version 5.1

Technical Info

The Govern OpenForms System Requirements on this site 100-SystemReq apply to the Govern Scheduler.

Govern Batch Scheduler Technical Sheet and Installation [106-TechSheet]

Testing with SMTP4Dev

To test the e-mail notification, developers and BA’s may want to use SMTP4Dev. Download the Installer and set it up to launch automatically at login.

NOTE: Internal users can select the following link and obtain the installer on \\FSERVER\sharedPG\SMTP4Dev\

106-(tech)-SMTP Server for Testing Purpose (smtp4).docx
Details
Download
128 KB

Alternatively, you can use the Harris e-mail Server
mail.harriscomputer.com

https://206.191.12.18/

Related Links

Govern Product Suite

Internal Material

BSS Installation Material – PKO –

  • 106-Batch Services.pptx
  • Details (
    Download (537 KB)

 

 

106-all-sc-v5

 

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Batch Scheduler Service Installation

Batch Scheduler Service Installation

Version 6.0 and 6.1

Overview

Step by step Govern Batch Scheduler Service installation procedure.

  • Before Getting Started (Requirements, Prerequesites)
  • Step by Step Installation

See What’s New in Govern Batch Scheduler
If you are installing the Batch Scheduler Service for OpenForms Version 5 and less, click here (106-all-SC-v5).

Before Getting Started

Validate Requirement

A dedicated server is strongly recommended. To maximize execution speed, the most important factors are:

  • Memory (Quantity and Type)
  • Network (Speed and Routing)

Govern System Requirements

Email Notification Server Information

SMTP Server Information

The batch scheduler generates email. To enable this option, you will need to supply SMTP server and account information for the organization.

  • Host Name
  • Port Number
  • Username & Password

SMTP4Dev Test Server setup (Optional)

  • For testing purposes, you can Install SMTP4Dev, a dummy SMTP server that sits in the system tray and does not deliver the received messages. This Open Source Software is distributed by Code Plex. For more information or to download, see smtp4dev.codeplex.com

Step by Step Installation

Step 1 – Deploy Binaries and Services

Refresh the source environment. The deployment/connection key for which we want to have a scheduler service.

  • Deploy the latest binaries, services and installation pack
    • Binaries
      • Resources
      • Custom Control
      • System Files
      • Govern Scheduler
    • Services
      • Govern Scheduler Service
      • Govern WCF Services
    • Install Pack
  • Run a Database Verification

Step 2 – Install / Verify Email setup

In Govern Administrator, in General Settings Editor (SY REGISTRY)

  • Select Registry Filter Section = General | Section Name = SMTP
    • Host:
    • Port: Any port that is not currently in used (ex:6666)
    • Connection User and Password
    • Default Sender Address
TESTERS: Click here to download and install a Test SMTP Server

 

Step 3 – Install the Batch Scheduler Service

On the server where you will be installing the Govern Scheduler application:
Execute (double-click) BatchSchedulerServiceSetup.exe located on the deployment server INSTALL > VERSION > Batch Scheduler Service Setup Folder

  • Supply the Deployment Configuration Path
    • GovernNetConfig.xml Path: Located in the source DEPLOYMENT Folder (Note: Use UNC path if typed in)
  • The following information will auto-fill
      • Base Installation Path:
      • Full Installation Path:
      • Deployment Name:
      • Connection Name:
      • Service Name: GovernSchedulerService_[Connection Key]
        • NOTE: Copy the name to notepad or word as the service name will be needed later during the installation
  • Enter the Failure Alert Configuration
    • Email Address: Provide one or more e-mail addresses in order to have key users receive e-mail alerts when a program failure occurs. The default message that you enter is sent
    • SMTP Server
    • Email Subject and Email Body
  • Click Start and once completed, you can exit.

Once completed, in Task Manager, Services, you should have the following service running

  • GovernSchedulerService_[Connection Key]

Step 4 – Configure Govern Scheduler in GNA

In Govern Administrator, in General Settings Editor (SY REGISTRY) – to be validated

  • Select Registry Filter Section = Batch Process | Section Name = Scheduler
    • Scheduler Service Port Number: Any port that is not currently in used (ex:6666)
    • Scheduler Service Machine Name:
    • Minimum Batch Process Interval for Update (minutes): Number of minutes needed for upgrade (will not auto-upgrade if a batch is schedule to be executed in X minutes) – usually 15 minutes
  • Select Registry Filter Section = Batch Process | Section Name = Batch Process
    • Worker Service Address – see roadmap

Step 5 – Launch Govern Scheduler

Double-click on the shortcut to install the Govern Scheduler

  • Verify there are no error messages and that the service is listed on the second tab

Step 6 – Test Service

In order to ensure the Batch Scheduler Service is installed properly:
Setup and execute the standard Batch Test Process

  • Setup the Batch Process Test Service GNA > Editors > Batch Process Definition
  • Setup Batch Definition
    • Email Notification: TIP: Use groups for email alerts
    • Report
    • Schedule: in 5 minutes
  • Setup Second Batch Definition
    • Schedule: in 15 minutes

 

Uninstalling the Govern Scheduler Service

In version 6.0, you need to run the Command Prompt CMD as ADMINISTRATOR to uninstall.

  • sc delete [service name]
    • NOTE: The service name listed may not be the actual service name, check in TASK MANAGER, SERVICES and right-click for PROPERTIES or to OPEN SERVICE to validate. The name listed there is the name to use in the command.
    • SERVICE NAME = GovernSchedulerService_DEPLOYMENT NAME
    • example: C:\Windows\System32> sc delete GovernSchedulerService_ARVADA_MTL-SQL2014

Troubleshooting

Verify that no other Service is running

  • Open Task Manager, Services and click on the name column to sort the services by name.
  • Check if any other services for GovernSchedulerService …

Verify that the Windows Service is running

  • Open Task Manager, Services and find the Service Name

Verify Services Tab in Scheduler

  • Verify Error Messages in Govern Schedule (History Log)

Firewall

  • If the server is protected by a firewall, verify that incoming traffic is allowed on the port you have configured in GNA

Path for Files

  • If you get an error during the batch execution for ‘Access to the Path is denied’ you need to make sure the folder has Read/Write access.

VERSION 5 Installation

For more detail information, see the following extract from the Govern Scheduler Guide [pdf] Getting Started and Installation – to be reviewed

See Also

 

 

106-install

 

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