201-all-egov-wnew

201-all-egov-wnew #egovmodule

Change in Behavior of Search Menu step (6.0 / 6.1)
Option to display detailed ST Total to Pay summary screen
Option to Change Create New Payor Behavior (6.0 / 6.1)
Development Testing – Direct Report Viewer
Release 6.0
Changes to GNA Web Site User Interface
eGovern Login Security
ePayment Screen Enhancements
Modification to ePayment and eFile Payment
Single Sign-on
Multimedia Documents in eRenewal
eGovern eRemittance behavior with Un-filed Accounts
Allow for Online Prepayments
Option to Display Tax Periods as Text on eGovern
ACH Debit & Credit / e-Remittance
Manage eFiling Account Access
“Is Read Only” flag for Self Reported Business Tax Form Parameters
Option for Debug Mode for Reports
Payment Process in HPG
Release 5.1
Platform Upgrade from Nelnet to CryptPay
Manage eProfile Logins
Change in Forms Designer (to be verified)
Related Links

Listed below are the recent changes and enhancements to the eGovernment – Public Self Service Portal. Features are listed in reverse chronological order, i.e. newest to oldest. Documentation that is available for the feature may be reviewed online, or downloaded.

Release 6.1

Change in Behavior of Search Menu step (6.0 / 6.1)

NEW! There are multiple steps in the account payment process. The first is the Search Account step. Previously if the Search Account step did not find any accounts, and no eSearch Style or Group is selected, this step is still initiated. A change in behavior has been introduced. If the Search Account step does not find any accounts, and no eSearch Style or Group is configured, this step will be bypassed.
In addition there is an updated label. When no outstanding balances are found, the label will read as, No outstanding balance found for Name Account <account>. Previously a non-specific message was displayed, e.g. No Outstanding Balance Found. The new build can be found in the WEBUSERINTERFACE_6.0.1707.0381.zip file.

Option to display detailed ST Total to Pay summary screen

Release 5.1.1407, 6.0.1706, 6.1.1706
In eGovern eRemittance, at the end of the filing process, users see a fee summary of the actual period displaying the total, the penalty, the discount, and the interest. Some users may only allow deposits, or have special fees calculated for Late Filings. For such cases, it is possible to display a detailed summary that shows deposits and fee charges. This option is configured and enabled in the Govern New Administration (GNA). Click this link to see the Documentation for eGovern Login Security Feature

Option to Change Create New Payor Behavior (6.0 / 6.1)

During the online payment process, the radio button option to define a New Payer, is displayed at the lower section of the interface. When an administrator selects this option located under the ePayment tab in GNA, the New Payer option will be hidden. This option can be found from the the GNA ribbon:
Application Configurations (tab) > Web Configuration (group) > Manage Web Site. Under the Web Site tab > ePayment (tab) > Disable Create New Payer.

Development Testing – Direct Report Viewer

Release 6.1
For development testing, this is a direct link to the e-Government eportal (no credentials or login are required). The link will show the report without any interaction by the user.
The name of the report and the parameters and parameters names are passed through the URL that is entered. See Installation Testing and Troubleshooting for detail information.

Release 6.0

Changes to GNA Web Site User Interface

Administrators of the eGovern – Public Web Portal that are familiar with the layout of the Manage Web Site form in the Govern New Administration (GNA), will notice a change to the tabs and sub-tabs of the Manage Web Site form. The new Site Security tab is a consolidation of user creation and security related options. The following tabs have now been moved under the new Security tab:

eProfile – Used to view the parameters that set the default user access rights for the eProfile and the eComponents.
Profile – Control user ability to create profiles.
Subscription – Manage eSubscriber accounts.
NEW! Access – Control user access, impose locks on accounts, and manage security levels. This feature, eGovern Login Security, is documented below.

eGovern Login Security

Administrators are able to specify the number of attempts that an eProfile account, or MAC address based session is allowed to access the site. With the monitor, suspicious activities can be denied access to to the site.
Documentation for eGovern Login Security Feature
201-all-eGov_eGovern_Login_Security.pdf

ePayment Screen Enhancements

Enhancements have been made to the ePayment Details screen that allow administrators to selectively show/hided details, change the layout, and change its behavior at the subsystem level.
Documentation for ePayment Screen Enhancements
201-all-eGov-ePayment Screen Enhancements.pdf

Modification to ePayment and eFile Payment

Currently the eGovern system allows users to pay ST subsystem accounts as type Payment (pmt). This system modification allows users of the eGovern – Public Self Service Portal to pay using a payment type of Deposit (dep). This change also streamlines the functioning of the payment processing by enabling Unfiled Periods that are to be paid, to be displayed. eGovern ePayments now work in the same manner as payment processing in the Govern system.

NOTE: This feature is only available for the Self Reported Tax subsystem.

Documentation for ePayment and eFile Payment
201-all-eGov-ePayment_and_eFile_Payment_Modification.pdf

Single Sign-on

GA Release 6.0 (to be developed)
When using multiple web-sites on the ePortal, it is now possible for the user to sign in once only and navigate between sites

Multimedia Documents in eRenewal

GA Release 6.0.1503
It is now possible to add multimedia documents in the eRenewal process. The process is similar to that of the ePermit; the document types permitted are based on the Permit type.

eGovern eRemittance behavior with Un-filed Accounts

Release 6.0.1503
Changes have been made to how the system handles Unfiled Accounts that are related to **Self Reported Business Tax**. During the set year, when a user in a profile performs a search, the system will verify if any resulting accounts are unfiled. If no filings are outstanding, the system will display a status message at the top of the interface. When outstanding filings are found, the user will be redirected to the filing page. A navigation button has been added to facilitate navigation back to the home page. Users that want to customize the displayed message, can do so with the Resource Editor in GNA Release 6.x. The associated keys is the following: WB > WEB_SRT_SELFREPORTEDTAX > CVSSELECTEDACCOUNTS

Allow for Online Prepayments

Users of Governs’ eGovern – Public Self Service Portal (Release 5.1.1407), that are using eRemittance to submit their filings online, are now able to search for a zero balance AR record and make a prepayment on that record.
Documentation for Option to Allow Online Prepayments
201-all-eGov-Allow_online_prepayments.pdf

Option to Display Tax Periods as Text on eGovern

Available in Release 6.0.1609
Users of the Govern eGovern – Public Self Service Portal, that are using eRemittance to submit their filings online, will note the following enhancement. The periods for eFiling that are displayed online are, by default, only displayed as numeric values which correspond to the period of the filing. This method of representation may be error prone, and as a result, an enhancement has been made that will display periods as text from the long descriptions saved by the user in (Table: VT_USER) and (Table: ST_PARM_DETAIL).
Documentation for Option to Display Tax Periods as Text on eGovern
201-all-eGov-Display_Periods_as_Text.pdf

ACH Debit & Credit / e-Remittance

Available in Release 6.0.1609
This is a feature that can enforce the business rule that Govern Business Tax or online eGovern users must settle the balance of a Business Tax Filing via ACH. When configured by an administrator, any filing made through Govern Business Tax, or online through eGovern, can require that the balance amount be settled at the same time.
Documentation for ACH Debit & Credit
201-all-eGov-ACH_Debit_Credit.pdf

Manage eFiling Account Access

Individuals that are Owners in an eProfile can remove the ability of account holders to file on their behalf; this enhancement provides an interface for removing filing access.
Documentation for eRemittance Filing Access control
201-all-eGov-Manage_eRemittance_Filing_Access.pdf

Platform Updgrade from Nelnet to CryptPay
Available for Release 6.0 and 5.1
NelNet has upgraded their platform from Commerce Manager to Cryptpay, a platform that provides electronic processing of credit card transactions and electronic payments via a global computer network. See CryptPay Payment Processor for details.

“Is Read Only” flag for Self Reported Business Tax Form Parameters

Available in Release 6.0.1511 and later.
In the form for “Categories Form Setup” in the Govern New Administration (GNA), options are available to restrict user access to the parameters that are presented on the OpenForm in the application. With the new Is read Only flag, the user can view a parameter but cannot access the content to change it. This option is available for use in the OpenForm Settings and the Web Site Settings. Note that by default a parameter is editable.

Option for Debug Mode for Reports

A Report Debug Mode is available in Release 6.0 that can aid in troubleshooting issues with Reports. The option is enabled in the Web Config Editor in GNA. When enabled (Value = 1), a debug screen will be displayed directly below the embedded Crystal Viewer in the browser. By default the option is disabled (Value = 0).For report troubleshooting purposes, the debug screen will display parameter names, identify Session ID and Govern ID’s that are referenced by the report.

Payment Process in HPG

Deprecated in 6.1 / Not supported as of December 31st 2016
There may at times be timing issues during transactions with external transaction servers. As a result modifications have been made to the payment process with the Harris Payment Gateway (HPG). This modification is presented as a interim “retry” screen with a message. This screen with a message will instruct the user to retry the action to obtain a receipt. The message can be modified by the user using the Govern Resource Editor in GNA (Resource Key: WEB_AR_PAYMENT_HPG). This background change with the Retry screen is available in Release 6.0.
Schema of New Transaction Process
eGOV60_HPG_Timing01.pdf

Release 5.1

Platform Upgrade from Nelnet to CryptPay

Available in 5,1
NelNet has upgraded their platform from Commerce Manager to Cryptpay, a platform that provides electronic processing of credit card transactions and electronic payments via a global computer network. See CryptPay Payment Processor for details.
his new update will allow users that were formerly using NelNet to now collect payments (echecks) online with the new CryptPay interface.

Manage eProfile Logins

Name and Address Standard Feature to Set e-Profile Password (201-na-fea-201).

Change in Forms Designer (to be verified)

The Forms Designer is no longer functioning; the (Table: USR_FIELDS_DEF) is no longer in use. Currently no scripts have been developed to convert already defined forms

Govern Standard GIS Integration

Overview

Govern has adopted Matix as its standard GIS Integration Tool. Matix leverages the power and flexibility of ESRI’s ArcGIS Server, as well as the latest in web-based mapping services, to provide an everyday tool for performing rapid statistical analysis and advanced visualizations. Matix integration allows the Govern application to load the Matix plugin from CCI. This is done through a Govern custom control.

NOTE: The standard distribution will consist of the Web Browser Integrator (WBI) (101-std-frm-003), the Application Browser Integrator (std-frm-005) and the Matix Integrator.

Matix

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Other Integration

It is also possible to integrate other Web or Application browsers that provide a 2 way interaction by setting up the following Govern Standard Features forms:

What’s New

When available, see below for any new developments or updates to Govern GIS Integration.

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Matix GIS Integration

Overview

True GIS-CAMA Integration, Matix is a GIS viewer, that provides everyone from taxpayers to county decision makers with state-of-the-art data visualization. These visual representations give the user unmatched access to meaningful data and unleash the deeply buried, yet valuable, information contained within your growing base of historical CAMA and Collections records. Matix is a product of the Harris Govern suite that encompasses CAMA records, GIS layers and images within one application. Matix offers users…

Thematic CAMA maps and Collections data
Visually create and validate statistical models
Integrate with any CAMA system, Excel or Access databases Advanced tools
Matix leverages the power and flexibility of ESRI’s ArcGIS Server, as well as the latest in web-based mapping services, to provide an everyday tool for performing rapid statistical analysis and advanced visualizations.

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OpenForms MATIX Integration

Integration is accomplished via the Govern OpenForms Standard Application Browser form and feature (std-frm-005).
It was tailored for MATIX and distributed as a standard form (std-frm-008). To get an idea of MATIX specific features and how it is configured, please refer to the Standard Application Browser for MATIX.

Furthermore, the Standard Application Browser form function has similar functionalities to the Standard Web Browser (WBI) form for Web base application integration. For additional information on this feature, refer to the standard Web Browser Integration (WBI) (101-std-frm-003) video in the Videos section of this page.

Documentation

Click to go to the link page of the current Matix Documentation 101-std-frm-008-MATIX Integration.

Videos

Click to view a training session video (May 8, 2017)
Click to view the video providing background information and demonstrating the integration process.

What’s New!

See What’s New Page.

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Govern Validator and Verification

Overview

In any software application or suite of applications, for proper functioning, there must be an optimum installation environment. The requirements for Governs’ suite of applications are very specific, as a result the end-user can be challenged in determining whether they have the required installed applications to allow for the stable functioning of Govern.

The Govern Validator is a utility that will review a target system, to validate the presence or status of required components or settings. The areas of a systems environment that are reviewed are:

The GovernNet Configuration file (GovernNetConfig.xml settings)
The existence, location, and access of Resource Files
Database Access
LAN Performance Test
Database Performance Test

From the GovernNetConfig.xml file, the Govern Validator will determine the location of Connection Keys (CK), Resource File name, type of authentication, and so on. In addition the location of the Resource file will be determined, and access to the database. Any or all of these factors can affect the functioning of the Govern.NET application.
Documentation
The following is a list of related user documentation for the Govern Validator and Verification
GVAL51.pdf

System Requirements

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This application is covered by the general system requirements.
Refer to System Requirements for details.

Govern Theme Builder (TB)

NOTE: The Govern Theme Builder is not available for Version 6.x

Overview

Users change the theme of an application to personalize the work area, or work in an application environment that reflects their company’s colors.
The Govern Theme Builder is a Govern .NET application that allows users to create customized “themes” for the applications in their Govern .NET suite. Alternatively, users can modify existing themes. Once a theme has been created or modified, it is saved for use as an .XML resource file. This file is accessible to applications in the suite through the Themes option on the Ribbon. Users are then able to change their Themes in the Options tab of their ribbon.
After creating a theme, Administrators creating new deployments are able to select the new or modified theme as a default for their deployments.

Note: Administrators that are updating existing themes, will not be able to specify one of the new themes for their updated deployment packages. A new deployment package will have to be created to set a new or modified theme as a default.

Documentation

The following is a list of related user documentation for the Govern Security Manager (GSM).

Currently there is no finalized documentation for the Govern Theme Builder

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System Requirements

This application is covered by the general system requirements.
Refer to System Requirements for details.

Govern Model Designer (MoD)

– Discontinued for Version 6.0 –

Overview

The Govern Model Designer has been discontinued for release 6.0. This application has been replaced with the Govern OpenForms Designer (OFD).

The Govern Model Designer (MoD) is used in conjunction with the Govern Business Entity Designer (BED) to set up custom end-user forms for governing your data.

Forms are based on business models and business entities. The initial setup of the business models is performed in the Business Entity Designer. This includes setting the datasource, creating the business models, adding the entities, mapping the attributes and defining their properties, creating links between business entities and between datasource tables, and adding validation rules.

Documentation

The following is a list of related user documentation for the Govern Model Designer (MoD)
GovernModelDesigner51

System Requirements

This application is covered by the general system requirements.
Refer to System Requirements for details.

Accounts Receivable Payment Data Entry Business Rules

Overview

In addition to the security setup in OFD, different business rules apply when a payment is entered in Govern and the behavior of the form may vary.
The following rules apply whether the payment is entered from the A/R Inquiry Payment or from the Cash Collection form unless identified as such.
Furthermore, other Cash Collection business rules and validation can apply.

Parameters

The following parameters impact payment data entry.

Accounts Receivable General Parameters

Use Proportional Distribution (Deprecated in 6.0)

Select this option to enable Proportional Distribution for cash collection. With Proportional Distribution, payments are distributed according to the amount owed on each account.
For example, if the client pays $100.00 but owes $150.00 for electricity and $50.00 for water, $75.00 is paid towards the electric bill and the remaining $25.00 towards the water bill.

Minimum Percent or Amount to Collect

The user cannot enter less than the calculated amount on the Payment Data Entry forms in Govern, unless:

The Allow Payments < Late Charges Due option is selected
The User has the Security access to the Payment Amount define in OpenForms Designer (OFD) – to be validated in cc
- For example: If you enter 50%, the minimum payment amount is 50% of the installment due. The user cannot enter less than the calculated amount in the Payment Amount
If the previous installment is not completely paid, the remaining amount is added to the current installment. This amount needs to be paid before the minimum amount on the current installment can be collected.
- For example, a $3,000. Tax bill is divided into three installments of $1,000.
  - The minimum collection amount is 50% ($500. in this example).
  - The client pays $800.00 on the first installment, leaving $200.00 remaining.
  - This is added to the second installment.
  - The minimum amount that can be paid on the second installment is $700.
  - $200.00 (unpaid amount from first installment) +500.00 (minimum collection amount for second installment).
The Minimum Percent or Amount to Collect can be the same for ALL sub-systems (General) or vary by module (Sub-System)

Allow Payments < Late Charges Due

Used with the Minimum to Collect option

Collection Year

For Real Property and …..

The last year for which you are collecting bills.
- For example, if you enter 2015, payments cannot be made on bills dated 2014 and before.
Typically, this option is used by municipalities that transfer bills to the county, or to another level of government, after a set time has passed.

Use Exact Installment

Select this option to prevent collection of the second installment through the Payment Data Entry form before the first has been collected. Otherwise, if the second installment is collected while the first remains outstanding, the second installment payment is registered as the total payment in the database.

101-ar-brules-payment-entry

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201-all-egov-wnew #egovmodule

Table of Contents

Change in Behavior of Search Menu step (6.0 / 6.1)

Option to display detailed ST Total to Pay summary screen

Option to Change Create New Payor Behavior (6.0 / 6.1)

Development Testing – Direct Report Viewer

Release 6.0

Changes to GNA Web Site User Interface

eGovern Login Security

ePayment Screen Enhancements

Modification to ePayment and eFile Payment

Single Sign-on

Multimedia Documents in eRenewal

eGovern eRemittance behavior with Un-filed Accounts

Allow for Online Prepayments

Option to Display Tax Periods as Text on eGovern

ACH Debit & Credit / e-Remittance

Manage eFiling Account Access

“Is Read Only” flag for Self Reported Business Tax Form Parameters

Option for Debug Mode for Reports

Payment Process in HPG

Release 5.1

Platform Upgrade from Nelnet to CryptPay

Manage eProfile Logins

Change in Forms Designer (to be verified)

Related Links

Govern Standard GIS Integration

Overview

Matix

Other Integration

Related Topics

See Also

What’s New

Matix GIS Integration

Overview

OpenForms MATIX Integration

Documentation

Videos

Related Topics

What’s New!

Govern Validator and Verification

Overview

System Requirements

Related Links

Govern Theme Builder (TB)

Overview

Documentation

System Requirements

Related Links

Govern Model Designer (MoD)

– Discontinued for Version 6.0 –

Overview

Documentation

System Requirements

Related Links

Accounts Receivable Payment Data Entry Business Rules

Overview

Parameters

Accounts Receivable General Parameters

Use Proportional Distribution (Deprecated in 6.0)

Minimum Percent or Amount to Collect

Collection Year

Use Exact Installment